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Studio Science · 4 hours ago

Account Executive - CX Design

United States - Eastern or Central Time Preferred

Full-time

Hybrid

Entry, Mid Level

Studio Science is an experience-led design and innovation firm focused on creating digital and customer experience solutions. They are seeking a quota-carrying Account Executive with a background in digital transformation and experience design to lead the sales cycle and build strategic client relationships.

Brand MarketingConsultingCreative AgencyDigital MarketingInnovation Management

Growth Opportunities

No H1B

Responsibilities

Lead the full sales cycle for digital experience and CX design engagements—from discovery through proposal, negotiation, and close

Translate client challenges into clear, experience-led solutions, drawing on your understanding of digital transformation and experience design

Build trusted client relationships and act as a strategic advisor on digital experience and customer journey needs

Collaborate with delivery leaders to shape scopes, estimates, and engagement approaches that align with Studio Science capabilities

Partner with cross-functional teams (CX strategists, researchers, designers, content, technologists) to define solution approaches

Drive pipeline growth through prospecting, qualifying, crafting proposals, running workshops, and delivering capabilities presentations

Lead internal handoffs to ensure smooth transitions from sales to delivery and successful client outcomes

Identify expansion opportunities within existing accounts to extend Studio Science’s impact

Maintain accurate pipeline reporting and forecasting for leadership

Stay current on digital experience and CX trends to articulate Studio Science’s value with clarity and confidence

Qualification

Digital experienceCX designTechnical solutioningPresales experienceMartech familiarityConsultative sellingBusiness acumenProactive mindsetCommunication

Required

Background in digital experience, CX design, or digital agency work, with hands-on exposure to how digital engagements are planned, designed, and delivered

Experience in presales, delivery, consulting, or a similar role that involved client-facing problem solving and solutioning

Either: Ready to step into your first quota-carrying sales role, or Proven success in a quota-carrying sales role with prior experience in technical solutioning

Ability to solution in real time—helping clients define challenges, clarify scope, and shape engagement approaches

Strong understanding of digital experience methods (research, UX/UI, content, CX, design strategy)

Excellent communication, storytelling, and consultative selling skills

Demonstrated ability to build trust quickly with clients and internal teams

Strong business acumen and ability to identify opportunities, craft compelling proposals, and drive deals to closure

A proactive, accountable, roll-up-your-sleeves mindset aligned with a fast-moving agency environment

Ability to work remotely and collaborate across time zones; occasional travel to client sites and Indianapolis headquarters

Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future

Preferred

Familiarity with the martech landscape and modern digital experience platforms; exposure to tools like Optimizely, personalization technologies, or AI-driven experience solutions is a plus

Availability and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and Studio Science headquarters in Indianapolis, Indiana