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Herschend Family Entertainment · 1 month ago

Water Country - Park Services Host - International

Water Country, 2300 Lafayette Road, Portsmouth, NH 03801, United States of America

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Herschend Family Entertainment is the largest family-held themed attractions company, offering unique experiences that bring families closer together. The Park Services Host is responsible for maintaining cleanliness in public areas and providing exceptional guest service, ensuring a pleasant environment for visitors.

Media and Entertainment

Responsibilities

Interact with guests and coworkers in a pleasant and inviting manner!

Provide exceptional guest service through assisting guests with their questions or issues

Execute cleaning tasks as outlined in training and Standard Operating Procedures

Sweep interior floors as well as outdoor walkways

Ensure that all pathways are litter free

Return food trays to food stands and maintain clean condiment and food line areas

Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis

Ensure benches and flowerbeds are clean and free of debris

Accurately and promptly report maintenance problems to the proper authorities

Protect guests' belongings, deliver lost and found items immediately

All other duties and special projects assigned by leadership

Qualification

Customer serviceAttention to detailCleaning equipment useBilingual skillsFollow directionTeamworkPositive attitude

Required

Must be at least 18 years of age to comply with NH Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must have reliable transportation to and from work for your scheduled shift

Ability to comply with all uniform policies

Must possess strong attention to detail and desire to keep park clean and presentable

Ability to safely and properly use a variety of cleaning equipment, including brooms and mops

Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to follow direction, multi-task, and work as part of a team as well as independently

Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

Ability to remain on feet for majority of the workday

Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Ability to consistently use hands to grasp, control, move objects/tools

Ability to see details of objects that are more than a few feet away