Bank Operations Fraud Specialist I - Debit Operations jobs in United States
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Simmons Bank · 1 month ago

Bank Operations Fraud Specialist I - Debit Operations

Simmons Bank is committed to bringing passion and customer focus to the business. The Debit Fraud Analyst I serves as a primary resource to identify, investigate, and resolve fraud on debit cards and digital transactions.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Review, analyze and investigate debit card fraud and Zelle-related fraud reported
Serves as primary resource regarding debit card and Zelle fraud for both internal associates and bank customers
Coordinate investigations with local, state, and federal law enforcement agencies
Review reports related to fraud prevention programs and services
Escalate high risk fraud trends to mitigate fraud losses
May provide support to other areas of Deposit Operations as requested by the supervisor
Maintains detailed records on all work responsibilities as required
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned

Qualification

Fraud investigationBanking compliance knowledgeMS Office proficiencyTeam collaborationProblem-solvingInterpersonal skillsCommunication skills

Required

Ability to perform tasks quickly and accurately
Ability to operate in a team environment to accomplish shared goals
Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form
Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Ability to maintain effective interpersonal relationships with management and team members
Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
High school diploma or its equivalent is required
Two years of Fraud experience or related experience required
MS Office programs – Office, Teams, Excel, Outlook
Knowledge of related state and federal banking compliance regulations, and other Bank operational policies

Preferred

Banking operations and/or customer service experience

Company

Simmons Bank

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Simmons Bank serves customers through its rock-solid commitment to integrity, excellence, collaboration, and growth.

H1B Sponsorship

Simmons Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (3)
2021 (5)

Funding

Current Stage
Public Company
Total Funding
$625.09M
Key Investors
Eosera
2025-09-09Post Ipo Debt· $325M
2025-07-22Post Ipo Equity· $300.07M
2024-10-15Grant· $0.01M

Leadership Team

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Daniel Hobbs
Chief Financial Officer
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Chris Van Steenberg
Executive Vice President, Chief Operating Officer
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Company data provided by crunchbase