Middle Tennessee State University (MTSU) · 1 month ago
Systems Analyst 2
Middle Tennessee State University (MTSU) is seeking a Systems Analyst 2 to maintain data integrity and ensure the smooth operation of Enterprise Application systems. The role involves collaborating with end-users, monitoring business processes, and offering innovative solutions to enhance administrative functions that support the institution's objectives.
Higher Education
Responsibilities
Maintaining data integrity to ensure efficient Enterprise Application operations and integrations with third-party systems
Collaborating closely with end-users to gather requirements, design, test, and implement computer information systems, software applications, integrations, reports, dashboards, and process improvements that support the institution’s goals
Monitoring and assessing the quality of technical and functional business processes to identify data-related issues, and provide effective resolutions
Conducting feasibility studies of programming requests and provide technical guidance to customers on programming issues
Assisting operations staff in troubleshooting and resolving system-related problems
Coordinating the installation of patches and upgrades with database administrators, system support teams, and functional users
Maintaining expertise in the institution's enterprise applications, reporting techniques, and relevant business procedures
Serving as a knowledgeable resource to guide and train other Systems Analysts on business processes, data usage, system integration, and cross-system dependencies
Acting as a liaison between technical teams and user departments to ensure smooth communication and collaboration
Contributing continuously to business improvement initiatives
Qualification
Required
Associate degree or bachelor's degree (experience requirements for each degree are in the Required Related Experience section)
Bachelor's degree in Computer Science, Information Systems, or related field: Two (2) years of relevant experience is required
Bachelor's degree in any field: Three (3) years of relevant experience is required
Associate's degree in any field: Four (4) years of relevant experience is required
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986)
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered
Preferred
Experience working in higher education administrative programming
Experience providing technical support to Ellucian Banner
Experience providing technical support to Oracle ERP, HCM, and EPM Cloud Applications
Benefits
Sick Leave
Vacation Leave for Administrative/Classified Staff/12-month Faculty
13 paid University holidays
Medical, dental, vision, and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
Company
Middle Tennessee State University (MTSU)
With an enrollment of more than 20,000 students, Middle Tennessee State University is the No. 1 choice for our state's transfer students, the No.