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Scooter's Coffee · 1 week ago

Senior Legal Services Manager

Omaha Metropolitan Area

Full-time

Hybrid

Senior Level

5+ years exp

Scooter’s Coffee is looking for a Senior Manager of Legal Services to join the Legal team at its corporate headquarters. This role is responsible for implementing new legal and compliance processes to enhance risk mitigation and legal support throughout the enterprise.

CoffeeFood and BeverageFood ProcessingFranchiseRestaurants

Hiring Manager

Rachel Woockman, SHRM-CP

Responsibilities

Manage the Scooter’s Coffee contract lifecycle management system, including maintaining and adding system configurations, implementing new workflows, ticket support, user training and user support, system audits, and record integrity

Maintain clause library and assist with template updates based on legal team feedback

Design and run contract management reporting based on directives and company focus areas

Work with attorneys to vet potential new CLM vendor

Coordinate contract intake, tracking, and questions, while ensuring proper approval routine and signature requirements, including confirming final contract lives in the contract management system

Manage collection of new vendor certificates of insurance and rolling annual collection

Manage and track Scooter’s Coffee trademark portfolio and renewal deadlines

Assist outside counsel with USPTO filings, including gathering of required documentation, and for oppositions on corporate portfolio

Review and track trademark watch reports and pursue next steps on violating marks, including drafting of cease and desist letters and managing opposition notices

Complete initial knockout searches for potential use and trademark applications

Assist CLO and Senior Director with trademark enforcement matters

Create and maintain legal request process and provide other legal project management support

Parter with legal to review and update employee handbooks, the franchise operations manual, and franchise communications

Create and maintain legal self-service resources and documentation to educate stakeholders on processes to drive efficiency

Support development of legal training materials for internal business teams

Monitor and report on team workload, contract cycle times, and SLA adherence

Support the annual FDD renewal process, including working with external counsel and Scooter’s Coffee leadership to ensure timely filings and regulatory compliance

Assist with cross-functional guidance to marketing, sales and compliance teams on franchise compliance matters

Draft SOPs and compliance resources covering disclosure protocols, SBA Franchise Directory Guidance, and broker registration requirements

Draft and manage franchisee market test (pilot) agreements

Partner with operations and supply chain on new vendor partnerships for franchise system

Qualification

Contract lifecycle managementCorporate legal experienceTrademark managementFranchising experienceLegal project managementResearch skillsComputer skillsVerbal communicationWritten communicationAttention to detailOrganizational skills