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nLeague · 1 month ago

Agile Coach

Atlanta, GA

Contract

Hybrid

Senior Level

5+ years exp

nLeague is seeking an Agile Coach to support GDOT IT in Atlanta, GA. The role involves facilitating Scrum events, coaching IT Team Leads, managing backlogs, and promoting continuous improvement within teams.

Mobile

Growth Opportunities

No H1B

Responsibilities

Facilitate events to foster IT Team Lead Scrum and Accountability Training: Train and support IT Team Leads in leading Scrum events such as daily stand-ups, planning, sprint planning reviews, ticket tracking board clean-up activities, and retrospectives with the intention of IT Team Leads becoming proficient. The Scrum Master/Coach will assist with ceremony refinement to promote best practices for items such as story writing and task prioritization and participation. The collaboration with the IT Team Lead will also ensure that they become organized, informed, project tool proficient, and assess meetings to ensure relevant team members are present and informed of prioritization of their items ensure buy-in, alignment, and project success. The Scrum Master Coach uses their daily observations to facilitate trainings, education, and documentation to reinforce all incorporated best practices to ensure team accountability, tracking of project/ticket progress, the awareness, acumen, and participation of IT Team Leads

Coach Teams And Train IT Leads To Coach Teams: Coach alongside IT Team Leads, with the intent of demonstration and training, to ensure that team members are well versed on both Scrum and Kanban principles and practices to foster self-organization and continuous improvement. Hold team leads accountable for working on items that align with IT leadership priority, which includes operational team supporting developer scrum team success. Train teams to be empowered to address issue, make recommendations, and manage incidents as a team working toward the same goal of success and remediation

Analyze and remove impediments: In daily scenarios, using communication and project management tools, train IT Team Leads to manage incidents and to identify and remove blockers that hinder the teams’ progress. Identify when dependency analysis is necessary and incorporate that into a plan to handoff to GDOT IT to incorporate into their ceremonies

Manage backlogs daily: Collaborate with the Technical Leads and IT Management to train on keeping and maintaining a clear, prioritization-aligned, and well-managed product backlog

Promote continuous improvement: Facilitate continuous improvement through retrospectives and help teams implement actionable changes that are scheduled and are in a process where they will not be ignored

Reinforce process adherence: Redirect IT Team Leads to adhere to the chosen Scrum framework (Sprints for developers and Kanban for infrastructure/operations) best practices, including implementing and incorporating Kanban’s operational functionality that creates flexibility, WIP limits and the documentation of repeatable tasks that can be used to improve throughput

Foster collaboration: Coach Sprint Teams and Kanban Teams to work collaboratively to ensure communication to work toward an eventual successful incremental deployment

Drive team effectiveness: Focus on improving the team's overall effectiveness and ability to deliver high-quality products by documenting all training for IT Team Leads and best practices in a living Working Agreement for teams to refer to when there is ambiguity around team/team member roles and best practices

Qualification

Agile CertificationsScrum MasterKanban PrinciplesAtlassian SuiteServiceNowCoaching SkillsFacilitation SkillsMentoring SkillsCommunication SkillsConflict Resolution

Required

Excellent facilitation, coaching, and mentoring skills

Ability to analyze, identify, and resolve team impediments and conflicts

Experience in managing and prioritizing backlogs that align with IT Leadership priority

Strong communication skills to facilitate collaboration among team members, technical leads, architects, project managers, security team, and stakeholders

Understanding of how to apply Kanban's core principles, such as explicit workflow, visualizing work, and limiting work in progress

Understanding of how to apply Scrum Team best practices to ensure successful daily scrums, collaboration, alignment, risk analysis, and participation for ongoing team dynamics that facilitate successful iterative deployments

Servant leadership mindset, focusing on team needs and enabling them to be self-organizing

Proficient in Atlassian Suite (Jira, Confluence), ServiceNow (ITSM and Agile Modules), MS Teams, and Office365

Agile Certifications Required (Scrum Master certified at minimum)

Candidate must have at least 5 years' experience working with Agile Teams

Strong knowledge of both Scrum and Kanban methodologies and their underlying principles