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Markel · 1 month ago

Underwriting Support Specialist: Environmental & Energy

Alpharetta GA

Full-time

Hybrid

New Grad, Entry Level

Markel is a fortune 500 company specializing in insurance, reinsurance, and investment operations. The Underwriting Support Specialist will act as a resource and integral member of the underwriting team, providing essential support in client servicing and workflow management to meet agents' expectations and ensure quality service.

Insurance

No H1B

Responsibilities

Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter

Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items

Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file

Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions

Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards

Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems

Under Underwriter direction, attached appropriate forms and makes policy changes as requested

Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization

Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved

Qualification

Insurance designation (AINS)MS WordMS ExcelOral communicationWritten communicationMulti-taskingOrganizational skillsTeamworkAttention to detail

Required

Excellent oral and written communication and organizational skills

Ability to multi-task in fast-paced environment

Ability to work independently and within a team

Ability to follow process and attention to details

Willingness to work toward insurance designation (AINS)

Intermediate level of proficiency in MS Word and Excel

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future

Preferred

Bachelor's degree preferred

Benefits

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.