Job Duck ยท 1 month ago
V105 - Legal Case Status Coordinator
United States
Full-time
Remote
Entry Level
$1,150/mo - $1,220/mo
1+ years expJob Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. As a Legal Case Status Coordinator, you will support clients by managing case statuses, coordinating court dates, and ensuring attorneys have the necessary documents, all while providing compassionate communication.
Staffing & Recruiting
Responsibilities
Respond to inquiries with professionalism and care
Organize and confirm court dates for attorneys
Act as a buffer between clients and attorneys, managing expectations and flow of information
Serve as the primary contact for clients, offering clear and compassionate communication
Check case statuses with courts and filing services
Share instructions and necessary documents for court appearances
Manage daily call volume as needed
Qualification
Required
1-2 years of experience in customer support inside a law firm
Excellent communication skills in both English and Spanish
Strong customer service or client-facing background
Ability to work independently and manage tasks without constant supervision
Solid writing and organizational abilities
Clear and confident communication
Strong customer service instincts
Ability to follow detailed instructions
Proactivity
Independent thinking and problem-solving
Calm and composed under pressure
Professional presence and reliability
Common sense and attention to detail
Tech-savvy
Patient and empathetic
Self-directed and resourceful
Preferred
Familiarity with assisting clients with legal cases
CRM familiarity
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase