Great American Insurance Group · 1 month ago
Insurance Operations Associate
Shaker Heights, OH (USA)
Full-time
Hybrid
New Grad, Entry Level
0+ years expGreat American Insurance Group is a leader in the insurance industry, providing a collaborative workplace where diverse ideas are valued. The Insurance Operations Associate will perform various policy administration tasks, ensuring accuracy and compliance while supporting the business's operational needs.
FinanceFinancial ServicesInsurance
Responsibilities
Performs a variety of routine to moderately complex policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
Reviews instructions from agent, underwriter, insured, broker, etc. to understand/determine what is needed to provide quotes, issuances, renewals, endorsements, etc
Enters rate, premium and/or policy information into appropriate systems for policy updates/issuance
Maintains file accuracy and completeness
Orders, prepares and/or updates reports (i.e., motor vehicle reports, loss reports, financial reports, loss run requests, etc.) and/or legal notices (i.e., Notice of Cancellation, non-renewal notice, motor vehicle/motor carrier filings, etc.)
Sets up and clears submissions
Researches and resolves and/or corrects errors and/or issues
Prepares, assembles and/or issues policy/endorsements and associated documentation
Researches and reconciles premium/billing accounting discrepancies. Responds to premium/billing questions
Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.)
Shares and/or conveys routine information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations
May act as a liaison with other departments and facilitate interdepartmental communication
May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions
Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines
Performs other duties as assigned
Qualification
Required
High School Diploma or equivalent
Generally, 0 to 2 years of related experience
Benefits
Medical, dental, and vision plans starting on day one
PTO
Paid holidays
Commuter benefits
An employee stock purchase plan
Education reimbursement
Paid parental leave/adoption assistance
A 401(k) plan with company match
Company
Great American Insurance Group
Great American Insurance Group is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group.
5001-10000 employees
H1B Sponsorship
Great American Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-27Acquired
Leadership Team
Annette Gardner
Senior Vice President, Chief Financial Officer and Treasurer
M
Miguel Angel Maldonado
CFO Mexico - Automobile and Specialty Divisions
Recent News
2026-01-12
Essential Business
2025-12-18
Company data provided by crunchbase