Kontoor Brands, Inc. · 1 month ago
eCommerce QA Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$108K/yr - $155K/yr
15+ years expKontoor Brands is a purpose-led organization focused on leveraging its global platform to drive brand growth. The eCommerce QA Lead will play a pivotal role in ensuring the quality and efficiency of eCommerce software through strategic testing and collaboration with various teams.
ApparelBrand MarketingConsumer GoodsE-CommerceSales
Responsibilities
Play a lead role in planning, implementing, executing, and measuring all aspects of Quality and Testing (automated and manual)
Define, implement, and drive a testing strategy focused on continuous eCommerce software quality and testing efficiency improvement
Establish a highly effective and optimized functional testing approach for regression and feature testing of our eCommerce sites including appropriate coverage across devices, browsers, operating systems, and regional sites/languages
Collaborate with the scrum team through project initiation, design, implementation, testing, and delivery
Provide QA status updates to the scrum team and all key stakeholders
Consistently work to reduce the risk of a poor user experience and/or loss of sales
Funnel learnings back to the product/development teams to continuously improve the product and development process
Own functional test case development for functional testing
Collaborate with Business Analysts and Product Managers to align on features/functionality to be developed and establish test cases to validate development work in standard and edge cases
Partner with development teams for system integration test case development and testing. Establish testing and process requirements for internal/external testing team members to ensure best practices are defined and followed
Liaise with the Business and Customer Care teams to log and validate defects. Work with the Product Managers to influence prioritization for development work and communicate status changes with the defect owner
Define the test automation strategy and direct its implementation to improve eCommerce software quality, script performance, script maintainability/efficiency
Oversee quality assurance processes for our Salesforce e-commerce applications (Commerce, Service, Marketing and other clouds), Front End, and other key digital platforms including CMS, PCM, CDP, and CRM
Provide regular direction, mentoring, and coaching to QA team members
Report defects and follows up on their closure
Analyze test results, report test metrics, prepare and present test reports
Communicate progress proactively and regularly
Measure and manage QA team’s efficiency and effectiveness
Analyze, design, and develop test plans and strategies including coverage for the latest devices, operating systems, browsers, and languages/locales
Collaborate with Product Managers, Business Analysts, Dev leads, and Architects to identify test scenarios
Write and execute test cases, writes and ensures QA team writes clear defect details
Coordinate with Scrum teams in all phases of the Software Development Life Cycle and facilitate certification for production deployment
Develop and oversee the development of test automation strategies that will enhance overall quality with a goal of continuously improving test coverage, script maintainability, and script performance
Determine integrated testing solutions that include cross dependencies between organizations and systems
Work with eCommerce Architects to ensure that data and environments are consistently available for testing
Stay current in software testing technology, methodology, measurement, performance, and security trends
Qualification
Required
Bachelor's degree Computer Science, Information Systems, Engineering or a related technical field
15 years of hands-on Quality Assurance experience
15 years of experience playing a key role in building and enhancing a QA function
15 years of experience testing web and client server based applications
15 years of experience developing test deliverables like test plans, test cases, test data, traceability matrix
15 years of experience with product development life cycle and test cycles, including test approach and case review
10 years of experience in defect tracking tools
10 years of experience in Functional, Integration, System, End to End, Regression, Unit testing and automation testing
10 years of experience Interviewing and Training new hires to the team
7 years of experience with Salesforce Commerce cloud, Salesforce Service cloud and Salesforce Marketing Cloud
Benefits
Discounts on our apparel
Four weeks of Paid Parental Leave to eligible employees who are new parents
Flexible Fridays
Tuition Reimbursement
Company
Kontoor Brands, Inc.
Kontoor Brands (NYSE: KTB) is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®.
10001+ employees
H1B Sponsorship
Kontoor Brands, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$400M2021-11-23Post Ipo Debt· $400M
2019-05-23IPO
Leadership Team
Scott Baxter
President, CEO & Chair of the Board
Joe Alkire
EVP, Chief Financial Officer & Global Head of Operations
Recent News
thefly.com
2025-12-09
2025-11-10
2025-11-04
Company data provided by crunchbase