True Connection Communities · 1 month ago
Sales Optimization Specialist (Remote) - Saturday/Sunday hours
United States
Full-time
Remote
Mid Level
$60K/yr - $70K/yr
3+ years expTrue Connection Communities is a rapidly expanding network of luxury senior living communities specializing in Active Adult and Independent Living. The Sales Optimization Specialist plays a pivotal role in driving sales, occupancy, and revenue by partnering with community leaders to manage digital leads and facilitate tours for potential residents.
CommunitiesElder CareHealth CareResidential
Responsibilities
Provide remote sales assistance to assigned communities for all digital leads
Responsible for discovery to determine qualified leads, schedule tours and turn prospect over to Directors of Sales and Executive Directors for onsite tours and closing. This includes joint accountability with the community for hitting/exceeding benchmark conversion goals of 25% (Inquiry to Tour.)
Participate in weekly sales power hour for various communities
Conduct daily and weekly review of closing strategies for prospects in the pipeline
Ensures customer relationship management system (CRM) is being utilized for all internal and external sales activities
Provides Sales Team with personal connection take-a-ways
Works collaboratively with Leadership and other department heads to create a positive hospitality-oriented atmosphere for all associates and team members
Give exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations
Recognize and foster a sales-oriented culture by participating in and contributing toward the sales and marketing efforts
Champions speed to lead with the communities to achieve a goal of less than 15 mins response time to prospect inquiries, including evenings and weekends, included as part of the rotation for lead pick up for supported communities
Qualification
Required
Three years or more of sales/marketing experience with a proven track record
Prior experience in Sr. Living and/or Hospitality Sales environment
Excellent communication, customer service and public relations skills
Creative, energetic, enthusiastic, patient, flexible, encouraging and team-oriented personality
Desire to serve older adults
Effective problem-solving skills while working independently
Proficient Microsoft Office, other marketing-related and customer relationship management (CRM) software
Preferred
Bachelor's degree in Business, Marketing, or related field
Experience in Active Adult and/or Independent Living leasing
Prior experience in a remote or hybrid role
Prior experience with Salesforce or related CRM
Benefits
Health, Dental, Vision Insurance plan options
Industry-leading Paid Time Off plan
401k
And more…
Company
True Connection Communities
True Connection Communities provides elder care residential services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Pusateri
CEO
Recent News
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