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Anuvu · 5 days ago

Account Coordinator

United States

Full-time

Remote

New Grad, Entry Level

Anuvu is a leading provider of high-speed connectivity and entertainment solutions for worldwide mobility markets. The Account Coordinator will support the account management team in building long-term relationships with clients and ensuring service delivery meets both company and customer standards.

AerospaceContentInformation ServicesInformation TechnologyMedia and EntertainmentTelecommunications

Responsibilities

Provide our clients with the best customer experience in the industry

Ensure the timely and successful delivery of our solutions according to customer needs, objectives and SLA's

Manage day-to-day service delivery in partnership with the Content Curation and Content Operations teams

Clearly communicate the progress of initiatives to internal and external stakeholders

Build and maintain strong, long-lasting relationships

Exemplify the company core values and behaviors

Qualification

Account management experienceCustomer service skillsData analysisMS ExcelDesign thinkingCommunication skillsCollaborationOrganizational skills

Required

Ability to juggle multiple tasks, whilst maintaining attention to detail

Experience reviewing and interpreting data sets

Flexible approach to working time, to meet the needs of our customers

Previous experience in an account management or customer service oriented supporting role

Demonstrable ability to communicate, present and influence key stakeholders

Are a team fit; can help advance our global, inclusive culture

Are a self-starter who likes to roll up your sleeves and take initiative with minimal direction

Can think about tomorrow, while getting your work done today

Are a collaborative team player

Are curious and open to learning and finding new solutions

Are able to provide and accept feedback in a constructive manner

Are organized, have strong communication skills, and do whatever it takes to get things done

Preferred

Experience with MS Excel data analysis tools preferred but not required

Experience with MS Suite of tools preferred but not required

Design thinking and some design tool experience preferred but not required

AI and emerging technologies - Not essential, though the ideal candidate demonstrates curiosity (but not reliance) in tools like Large Language Models (e.g., ChatGPT) and can swiftly adapt to new innovations for workflow improvements