Hobart Food Equipment and Service ยท 4 weeks ago
Regional Service Products Administrator
Troy, OH
Full-time
Onsite
Mid Level
3+ years expITW Food Equipment Group is dedicated to supporting foodservice and food retail professionals with reliable food equipment. The Regional Service Products Administrator will handle customer support activities, including processing orders and inquiries, while maintaining professionalism and attention to detail.
Food and Beverage
Responsibilities
Handling wide and varied inquiries from customer calls & emails
Accurate entry of customer orders from various selling channels
Maintenance of customer requirements and pricing
EDI order monitoring and maintenance as needed
Excellent follow-up skills and attention to detail
Team oriented with the ability to effectively interact with co-workers, customers, sales, and product lines
Product knowledge and the ability to answer questions regarding use and care
Project management skills/
Qualification
Required
Associate Degree in Business Administration/Marketing
3+ years sales and/or customer support experience
Professional interpersonal, oral, and written communication skills
Proactive with good decision-making skills; able to work in an empowered environment
Proficient in Microsoft Office
Knowledge of freight terminology and shipping procedures
Familiarity of Credit and Collections processes
Ability to read and decipher quotations and purchase orders
Ability to plan and coordinate projects as an individual contributor or as a member of a cross-functional team
Ability to effectively prioritize and execute tasks in a high-pressure environment
Company
Hobart Food Equipment and Service
While running a business you constantly have a million things going on in your operation every day and any one of them can go wrong without notice.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Strong
Senior Director Technicial and Engineering Support
Company data provided by crunchbase