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Mountain West Bank · 1 month ago

Corporate Lead nCino/Salesforce Application Administrator

Spokane, WA

Full-time

Onsite

Senior Level, Lead/Staff

$47.23/hr - $80.91/hr

Mountain West Bank is part of Glacier Bancorp, Inc., a regional bank holding company providing commercial banking services across multiple states. They are seeking a Senior nCino and Salesforce Application Administrator to lead the administration and support of the nCino and Salesforce platforms, ensuring smooth operations and managing complex technical projects.

Financial Services

Responsibilities

Responsible for leading the administration, user access and support, and related maintenance nCino and Salesforce platforms

Develop strategies for improved system support; solutions performance; support development team in delivery of new functionality and implementation

Address system outages and communicate those outages to the Service Desk and to the Banks on short notice with minimal supervision

Responsible for coordinating and participating in new platform software products and releases that impact the organization's business services and operations

This includes active participation and coordination with the Development, Quality Assurance, and functional teams to ensure seamless updates, releases, and new feature implementations

Develop thorough and positive communication, both specific and broad, for system changes being implemented in production

Qualification

NCino administrationSalesforce administrationProject managementTechnical documentationLeadership skillsProblem-solving skillsCross-functional collaboration