Gallagher Bassett · 2 days ago
Claims Supervisor Workers Compensation
Gallagher Bassett is dedicated to helping clients navigate complexity and support recovery in challenging moments. The Claims Supervisor for Workers Compensation will lead a team handling claims, promote best practices, and manage workloads to ensure high-quality service. This role requires strong communication skills and a focus on talent development within the team.
Responsibilities
Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service
Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement
Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner
Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development
Qualification
Required
High School Diploma
Minimum of 8 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of all team member related functions
Claims Background: California Workers Compensation
Prior leadership experience: Prior claims management/people manager experience required
Workers compensation adjusting experience required
Jurisdictional Experience: California
Preferred
Bachelor's Degree
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Bassett
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk.