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Jacobs · 1 month ago

UC Engineer - Principal

United States-Maryland-Fort Meade-20362-FME2

Full-time

Onsite

Lead/Staff

$225K/yr - $275K/yr

10+ years exp

Jacobs is seeking a Unified Capabilities (UC) Engineer to join their team in Fort Meade, MD. The role involves contributing technical expertise in UC technologies, leading a team to develop secure prototypes for the Department of Defense, and ensuring compliance with cybersecurity mandates.

Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for contributing technical expertise and recommendations in all Unified Communications (UC) and collaboration technologies to include large-scale conferencing and session border controllers

Lead a team of UC engineers developing a secure, scalable, and resilient UC prototype tailored for DoD use on classified networks

Serve as a technical point of contact for all UC design and engineering activities

Define architecture and interface specifications, ensuring compliance with DoD Unified Capabilities Requirements (UCR), STIGs, and other cybersecurity mandates

Integrate voice (VoIP), video conferencing, instant messaging, presence, and unified messaging solutions across IP networks

Coordinate with government stakeholders, security engineers, and network teams to ensure seamless integration with existing classified infrastructures

Develop and execute lab-based testing, proof-of-concept demonstrations, and field evaluations

Prepare and present engineering documentation, risk assessments, and status reports to both internal leadership and external government stakeholders

Work closely with other team members to design, implement, and optimize UC solutions

Collaborate with cross-functional teams, including network engineers, security specialists, and system architects

Assess client needs, recommend architecture improvements, and ensure seamless communication across domains

Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unified Computing Systems, Cisco Unified Border Element, Cisco Expressway, and Cisco Meeting Server

Design and manage VQ Conference Manager or other conference management tools

Advise the UC, Network, and Systems engineering teams, and cyber security experts on voice and video communications technologies, operational paradigms, and identify potential problem areas and interoperability issues

Ensure communication tools are integrated seamlessly and meet security requirements

Address challenges related to data flow, security policies, and interoperability

Qualification

Unified Communications (UC)Cisco Unified Communications Manager (CUCM)VoIPCybersecurity complianceMicrosoft OfficeSIP protocolsCisco IOS/IOXNetwork fundamentalsTeam collaborationTechnical documentationProblem-solvingCommunication skills

Required

Subject Matter Expert in UC design, Edge services, Endpoints and user management, Configuration, Troubleshooting, and Integration with other systems

Expert with Microsoft Office applications such as Excel, Word, Outlook, and SharePoint

Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems, or related technical field, or equivalent work experience

Minimum 10 years of experience in IT engineering, with at least 5 years specific to UC

Demonstrated experience architecting and deploying secure UC solutions in classified or DoD environments

Understanding of Cisco IOS/IOX command line router and switch configuration as it relates to UC

Strong understanding of protocols and technologies such as SIP, RTP, SRTP, VoIP, H.323, XMPP, TLS, and PKI

Demonstrated experience designing and implementing general call plan concepts

Deep familiarity with UC platforms such as Cisco Unified Communications Manager (CUCM), Microsoft Teams (GCCH/DoD), Cisco Meeting Server, Avaya Aura, or similar

Experience implementing solutions aligned with the DoD Unified Capabilities Approved Products List (APL)

Excellent written and verbal communication skills, especially in briefing technical concepts to senior leadership and DoD stakeholders

Ability to work both independently and as part of a team in a dynamic environment

Ability to travel up to 20%

Must have active Top Secret clearance with SCI eligibility

Bachelor's Degree in an IT related field

10 years

Must meet DoD 8570.01-M IAT-II or IAM-I baseline certification requirements

Preferred

Experience implementing VQCM solution

Familiarity with classified cloud environments (e.g., AWS Secret Region, Azure Government Secret)

Certifications: CCNP Collaboration, Microsoft Certified: Teams Administrator Associate, CISSP, Security+, or equivalent

Experience working on DoD prototype or rapid acquisition programs

Familiarity with DevSecOps, Infrastructure-as-Code (IaC), or CI/CD pipelines supporting UC deployment automation

Knowledge of cybersecurity compliance frameworks including NIST SP 800-53, RMF, and DISA STIGs, as well as compliance software like ACAS

Strong understanding of networking fundamentals, including LAN/WAN, QoS, and MPLS

Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration

Experience with voice gateways, SIP session border controllers, SIP trunks, and ISDN circuits

Ability to explain technical concepts to non-technical stakeholders

Experience developing complex design documentation, IT checklists, SOPs, guides, etc

Cisco Certified Network Professional (CCNP) - Collaboration certification

Subject Matter Expert of Cisco Unified Communications Manager (CUCM), Cisco Meeting Server, Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE)