Texas Bay Credit Union · 1 month ago
Teller - Pasadena Branch
Pasadena, TX, US
Full-time, Part-time
Onsite
New Grad, Entry Level
$14/hr - $18/hr
0+ years expTexas Bay Credit Union is a leading financial institution seeking a Teller for their Pasadena Branch. The Teller is responsible for performing member transactions efficiently while providing exceptional service to enhance the member experience.
Financial Services
Responsibilities
Provide prompt and courteous service to members. This includes greeting all members with eye contact and a smile, thanking every member by name at the end of each transaction, and maintaining confidentiality concerning member accounts
Perform a full range of duties required to process transactions such as deposits, withdrawals, cashing checks, loan payments, transfers, open-end loan draws, credit card cash advances, and credit card payments
Balance cash drawer with system totals daily
Maintain security of cash drawer and teller number at all times
Examine checks carefully for completeness and proper endorsement. Validate identification and membership during each transaction
Sell various merchandise items such as money orders, official checks, etc
Admit members into Safe Deposit Box according to set procedures, if applicable
Maintain a working knowledge of all TBCU products, services, and promotions
Follow all TBCU updated policies and procedures, including but not limited to member identification requirements, OFAC procedures, etc
Educate members on credit union products and services that will benefit them based on their individual financial journey. Maintain accurate records of all referrals and follow-up with members when necessary
Participates in the Performance Reward Program
Play an active part in helping credit union teams function smoothly and efficiently
Stay alert to potential problems and propose changes to policies and programs
Back-up other coworkers as needed
Perform other duties as assigned or needed
As an employee of a “Essential Business” (as defined by Texas’s Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations
Comply with all Federal, State, and Local regulations
Qualification
Required
A high school education or GED
One month to twelve months of similar or related experience
Completion of required training courses
Proficient in MS Office and computer skills
Attention to detail and strong organizational skills
Analytical, problem resolution, and decision-making skills
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multi task and work well in a fast-paced environment
Excellent member service skills
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Company
Texas Bay Credit Union
Everything we’ve done has been to help you achieve your financial dreams.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.74MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $1.74M
Leadership Team
Jesse Gutierrez
President/CEO
Company data provided by crunchbase