iTradeNetwork, Inc. · 1 week ago
Manager Data Management
iTradeNetwork, Inc. provides advanced supply chain software and insights tailored to the food & beverage industry. They are seeking a Manager, Data Management & Intelligent Operations to lead their Data Management team, ensuring the integrity, availability, and scalability of critical data that powers their platform and customer experience.
Responsibilities
Oversee daily operations of the Data Management team responsible for data mapping and file monitoring across all customer data feeds
Ensure consistent, accurate mapping of distributor and supplier data to iTradeNetwork’s internal and customer product catalogs
Manage proactive monitoring of inbound file feeds - identifying, diagnosing, and resolving missing files, processing failures, or incomplete data
Develop and track key operational metrics (e.g., mapping accuracy, data processing SLAs, incident recovery time, and customer satisfaction)
Reimagine and reengineer manual workflows using automation, LLMs, and AI-driven agents to drastically reduce human oversight
Design, test, and deploy intelligent data pipelines that use machine learning for pattern recognition, anomaly detection, and auto-mapping
Partner with Product, Engineering, and Data Science teams to operationalize proof-of-concepts into scalable solutions
Create frameworks for AI governance, quality assurance, and continuous learning in data-driven operations
Champion the use of agentic AI to automate monitoring, alerting, and resolution of file-level or mapping exceptions
Manage a global team of Data Analysts (onshore and offshore), fostering a culture of accountability, collaboration, and innovation
Provide mentorship and skill development, especially in areas such as automation tooling, AI literacy, and data quality
Ensure clear communication channels and alignment between Data Management, Integration Engineering, Project Management, and Customer Support teams
Act as a technology and process connector across the Operations organization - ensuring Integration, Data, and Support teams operate cohesively within the Customer Journey-Aligned delivery model
Collaborate with operational leaders to identify friction points across the Pre-Implementation, Implementation, and Post-Go-Live phases, proposing automated solutions to streamline handoffs and elevate customer outcomes
Contribute to building a unified operational platform with shared dashboards, metrics, and AI-driven insights for proactive decision-making
Serve as a change agent for intelligent operations - evaluating new technologies and partnerships that can accelerate automation and reduce manual dependency
Develop and communicate a multi-phase automation roadmap aligned with organizational goals for scale and efficiency
Partner with leadership to define and track success metrics that demonstrate tangible ROI from automation investments
Ensure that the Data Management function remains a critical enabler of customer success, ensuring data flows are reliable, transparent, and optimized for value delivery
Qualification
Required
Bachelor's degree in Data Science, Computer Science, Operations Management, or related field
7+ years of experience in data operations, data management, or data engineering, with 3+ years leading teams
Proven experience in process automation, workflow optimization, or applied AI/ML solutions
Exceptional analytical, communication, and stakeholder management skills
Strategic thinker who thrives in operational environments that demand innovation and precision
Must be able to demonstrate lawful ability to work in the United States
Preferred
Master's degree in Data Science, Computer Science, Operations Management, or related field
Familiarity with LLMs, NLP, vector databases, or agent-based automation frameworks
Experience managing global/offshore teams
Familiarity with supply chain data, B2B integrations, or transactional data (EDI/API/SFTP)
Benefits
Comprehensive medical, dental, vision, and life insurance benefits for you and your family
Flex PTO for exempt employees and competitive PTO for non-exempt
Paid parental leave for eligible employees
401(k) matching
Tuition reimbursement on approved programs
Great health & well-being benefits including Teladoc for general medical and mental health care
Company
iTradeNetwork, Inc.
iTradeNetwork is a leading supply chain management platform for the food and beverage industry, enhancing efficiency, visibility, and collaboration.
H1B Sponsorship
iTradeNetwork, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2010-07-27Acquired
Recent News
2025-02-13
Charlotte Business Journal
2025-02-13
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