Performance Ortho · 8 hours ago
Patient Care Coordinator
Watchung, NJ
Full-time
Onsite
Mid Level
3+ years expPerformance Ortho is a comprehensive orthopedic and outpatient care organization based in New Jersey. They are seeking a Patient Care Coordinator to deliver exceptional service and administrative support, ensuring a smooth patient experience from check-in to check-out.
Health CareMedicalRehabilitationTherapeuticsWellness
Hiring Manager
Kayla Leon
Responsibilities
Greet patients with professionalism, empathy, and a welcoming demeanor
Accurately manage patient check-in and check-out processes
Schedule appointments and coordinate follow-up visits
Verify insurance information and collect co-pays or outstanding balances
Respond to patient inquiries in person, by phone, or email in a timely and respectful manner
Maintain up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations
Coordinate communication between patients, clinical teams, and external providers when needed
Identify opportunities to improve workflows and enhance the patient experience
Support other administrative duties as assigned by clinic leadership
Qualification
Required
3–5 years of experience in customer service, hospitality, or healthcare administration
Proficiency in Microsoft Office Suite and medical office software systems
Preferred
Experience in a medical or clinical office setting
Bachelor's degree in Healthcare Administration, Business, or related field
Benefits
401(k) with Employer Matching
Health, Dental & Vision Insurance
Generous Paid Time Off (PTO)
Professional Development Opportunities
Supportive Team Culture
No Weekends
Company
Performance Ortho
Most people with spine and joint pain don't know where to turn. We understand how frustrating it can be to find the care you need.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matthew Brigante
Chief Operating Officer
Jessica Mendoza
Executive Assistant To Chief Operations Officer
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