Apply on Employer Site

Humana · 1 month ago

Broker Relationship Manager

Richmond, VA

Full-time

Onsite

Senior Level

$77K/yr - $105K/yr

5+ years exp

Humana is a healthcare company focused on providing high-quality, value-based care to seniors. The Broker Relationship Manager will be responsible for cultivating and maintaining strategic partnerships with brokers to drive new patient growth and expand market presence.

Health CareHealth InsuranceInsuranceVenture Capital

Responsibilities

Develop and nurture relationships with brokers and intermediaries specializing in senior healthcare, Medicare Advantage, and value-based care models

Identify and pursue new broker partnerships and business opportunities aligned to our strategic objectives to increase patient enrollment and revenue growth

Serve as the primary point of contact for brokers, providing them with the necessary tools, resources, and support

Conduct training sessions, webinars, and presentations for brokers to educate them about value-based care, our care-model, service offerings, and the benefits of partnering with our organization

Collaborate closely with internal teams, including sales, marketing, operations, and care team to align broker initiatives with overall business objectives and ensure seamless execution of broker-driven sales strategies

Collaborate with brokers on events and marketing campaigns

Stay informed about market trends, competitor activities, regulatory changes, and emerging opportunities within the senior healthcare landscape to inform broker engagement strategies and maximize market penetration

Qualification

Broker relationship managementSenior healthcare knowledgeValue-based care modelsCRM software (Salesforce)Business acumenAnalytical skillsBilingual SpanishInterpersonal skillsCommunication skills

Required

Bachelor's degree in business administration or marketing and/or minimum of 5+ years' experience in related field

Proven track record of success in broker relationship management or sales within the healthcare industry, with a focus on senior healthcare and value-based care models

Deep understanding of Original Medicare, Medicare Advantage, and other senior healthcare insurance products

Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence decision makers at all levels

Strong business acumen and analytical skills, with the ability to analyze market data, identify trends, and develop actionable insights to drive business growth

Results-driven mindset with a demonstrated ability to meet or exceed sales targets and drive growth through broker partnerships

Ability to work independently and collaboratively in a fast-paced, team-oriented environment

Strong proficiency in CRM software (Salesforce) and Microsoft Office suite

This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

This is a field sales position, not work from home, and may require evening or weekend hours