Pilot Flying J · 1 month ago
Representative, Credit
Knoxville, TN
Full-time
Onsite
New Grad, Entry LevelPilot Company is an industry-leading network of travel centers, and they are seeking a Representative, Credit to manage the collection of past-due invoices and maintain customer relationships. The role involves monitoring daily receipts, assisting with cash applications, and analyzing customer trends to limit credit exposure.
Oil and GasTravel
Responsibilities
Perform collection of past-due invoices for over-the-road fuel accounts; document customer activity and issues in collections software and SalesForce
Monitor and review daily receipts (multiple forms of payment) as well as draft returns, collect payments accordingly and timely activate/deactivate accounts to control credit exposure. Assist cash applications team with applying customer payments and reconciliation efforts as needed
Develop and maintain customer relationships ensuring timely response to customer needs including invoices, transaction details, troubleshooting declined transactions and other account specifics
Develop and maintain relationship with assigned sales representatives in order to take a partnership approach to collect balances and preserve/grow customer relationships through credit offerings (including, but not limited to, payment extensions as needed and credit limit increases within approved thresholds)
Analyze customer trends and proactively take action to limit exposure by reducing credit terms and limits as needed, requiring security in the form of deposits and/or legal guarantees, and identifying related entities with multiple accounts
Work with store reconcilers and third-party billing cards to help research manual re-bills and effectively communicate to sales/customer. Identify inefficiencies and suggest automation to eliminate inefficiencies
Qualification
Required
High School Diploma or Equivalent
Intermediate Microsoft Office skills
Company
Pilot Flying J
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members.
Founded in 1958
10001+ employees
H1B Sponsorship
Pilot Flying J has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (48)
2023 (28)
2022 (29)
2021 (40)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$1.48MKey Investors
U.S. Department of AgriculturePennDOTIllinois Environmental Protection Agency
2025-01-10Grant· $0.19M
2023-08-15Grant· $0.81M
2023-06-05Grant· $0.48M
Leadership Team
Joe Lillo
Chief Financial Officer
Amanda Whitlow
Director, Human Resources Business Partner
Recent News
Business Wire
2026-01-08
DBusiness Magazine
2025-10-22
Company data provided by crunchbase