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Purple Squirrel Advisors · 1 week ago

Electrical component account manager

Rochester Hills, MI

Full-time

Onsite

Mid Level

Purple Squirrel Advisors is seeking an Electrical Component Account Manager who will be responsible for driving new business growth and maintaining strong relationships with existing customers. The role requires a motivated professional to identify sales opportunities, negotiate contracts, and ensure exceptional customer experiences.

Staffing & Recruiting

Hiring Manager

Samantha Barber

Responsibilities

Manage daily client interactions with a personable and professional approach, handling inquiries, providing quotes, processing purchase orders, and maintaining strong customer relationships to ensure high satisfaction and retention

Proactively identify opportunities to grow existing accounts by introducing new product lines, part numbers, and services, collaborating closely with customers to understand their evolving needs

Serve as the primary point of contact for assigned accounts, overseeing order entry, job creation, and timely communication regarding order status, delays, or issues, acting as a liaison between customers and internal teams

Prepare quotations, perform job costing, and process sales orders with accuracy and attention to detail

Collaborate closely with Purchasing, Manufacturing, and Quality departments to ensure successful project execution

Coordinate with manufacturing, quoting, and production teams to ensure accurate and efficient order fulfillment, maintaining attention to detail to prevent errors in custom, low-volume, high-mix orders

Deliver engaging presentations and product demonstrations tailored to customer needs

Represent the company at trade shows, exhibitions, and industry conferences

Provide proactive communication and regular updates to customers regarding order status

Negotiate and close sales deals while effectively handling objections or customer concerns

Demonstrate strong problem-solving skills and deliver responsive, professional customer service

Qualification

Business developmentAccount managementSales negotiationPLC controlsExcel proficiencyEpicor experienceHubSpot experienceCustomer service orientationVerbal communicationInterpersonal skills

Required

Bachelor's degree in Marketing, Business Administration, Communications, or a related field

Proven experience in managing both new business development and existing account management responsibilities

Comfortable working cross-functionally with manufacturing, quoting, and marketing teams in a small, close-knit company environment

Experience with plc controls, electronics, and selling these technologies

Excellent verbal communication and interpersonal skills

Comfortable handling contract manufacturing sales processes, including quoting, order entry, and customer issue resolution, while maintaining compliance with company policies

Proficiency with Excel

Charismatic and personable with a strong client service orientation, able to build and maintain relationships with customers and internal teams through confident, professional communication