First Financial Bank · 2 days ago
District Leader II (West Region: District 13)
Schererville, IN
Full-time
Onsite
Senior Level
5+ years expFirst Financial Bank is seeking a District Leader II to oversee banking center performance and staff development. The role involves driving client acquisition and retention, fostering team collaboration, and ensuring compliance with banking regulations.
BankingCreditDebit CardsFinanceFinancial ServicesLending
Responsibilities
The District Leader is responsible for the achievement of specified banking center team service levels and service performance goals, including the other branch teams within the district. The District Leader will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships through service and client service follow up
The District Leader is an elevated leadership role within the market. The District Leader may serve as the team lead for other branch teams within the district, applying the same responsibilities as outlined above. The District Leader will provide sales and service leadership, coaching and employee development for all associates within the district. In addition, the District Leader will report directly to the Retail Regional President and provide assistance and support as necessary as a key leader within the region
Model the way for peers and coworkers aligned with First Financials Mission and Values
Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development
Ensure that banking center performance goals are met or exceeded, within their respective branch and the entire District
Foster an inclusive and team-oriented environment within the District, leading communication efforts and team collaboration at every level
Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District
Overall responsibility for managing banking center success which includes daily operations, successful audit scores, sales execution and those of the District
Actively manage the onboarding of new clients, ensure client follow up calls are conducted in the proper time frame
Manage overall financial center sales and the overall performance of the District
Engage in coaching and recognition
Update team members on progress towards goals
Develop strong business relationships with key partners focusing on deepening client relationships, finding new opportunities, and sharing client relationships, making needed introductions/referrals. Including, but not limited to: Business Specialists, Worklife Specialists, Financial Wellness Advisors, Preferred Bankers, Private Bankers, Wealth Advisors, Mortgage Loan Officers, and Commercial Partners
Integrate well into the community and markets within the District, developing outside sales opportunities through visibility through active participation in community groups. Discover and support site-specific events open to the community
Manage the day-to-day activities that align with The First Financial Bank Experience (FFB Experience) and coach and develop other Financial Center Managers and their teams to do the same
Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Ensure that all associates are delivering a quality client experience
Deepen and expand relationships of clients
Actively manage the onboarding of clients
Lead the daily huddles and team meetings
Attract new associates who align with the First Financial Bank/FOCUS culture and be a continued resource to that associate to promote engagement. Assist Retail Market President with interviewing prospective candidates
Ensure all associates actively manage their respective client relationships
Develop associates through observational coaching, joint sales calls, and utilization of the coaching model. (R.O.P.E.)
Maintain all operational and risk management standards
Assist Retail Regional President with facilitation of conference calls and leading of team meetings and District/Region communication
Act as a liaison between peers and the Retail Regional President, supporting and delivering on retail-wide initiatives, communication, and engagement
Qualification
Required
5-7 years of demonstrated leadership of coaching, management, leadership and/or mentoring in a retail environment
5-7 years demonstrated prior success with multiple sales leadership processes and execution
5-7 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment
5-7 years demonstrated prior success with achievement of performance goals
Will be able to successfully lead retail goals and objectives in their district with expert risk management oversight
Will have direct reports, leading other financial centers in their district
Must have working knowledge of banking policies and procedures
High school diploma or general education degree (GED) required
5-7 years related experience and/or training; or equivalent combination of education and experience
Preferred
Associate's or Bachelor's degree and/or equivalent banking work experience preferred
Benefits
Incentive Eligibility
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing.
Company
First Financial Bank
First Financial Bank has been in the business of client service and success for more than 150 years.
1001-5000 employees
H1B Sponsorship
First Financial Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-11-06Post Ipo Debt· $300M
1983-12-30IPO
Leadership Team
Rick Dennen
Chief Corporate Banking Officer
Recent News
Retail Banker International
2026-01-05
2026-01-03
Company data provided by crunchbase