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Synapticure · 1 month ago

Clinical Informatics Specialist

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Synapticure is a patient and caregiver-founded company dedicated to transforming the lives of individuals with neurodegenerative diseases through a virtual care platform. The Clinical Informatics Specialist will bridge the gap between clinical teams and technology infrastructure, focusing on improving provider efficiency and optimizing clinical workflows while ensuring documentation compliance and enhancing patient care quality.

Health CareMedicalNeuroscienceWellness

Responsibilities

Serve as a subject matter expert (SME) for the clinical functionality of the Electronic Health Record (EHR) system

Configure and maintain clinical content such as note templates, order sets, smart phrases, and decision-support tools

Identify and resolve workflow inefficiencies or usability challenges that impact clinical productivity

Design and build specialized documentation templates for complex neurodegenerative conditions (e.g., ALSFRS-R, MDS-UPDRS, MOCA) to ensure structured data capture for research and quality reporting

Develop and deliver targeted training programs for new and existing clinical staff on EHR use, documentation best practices, and new feature rollouts

Educate clinicians on documentation requirements for compliant E/M coding, time-based billing, and telehealth modifiers (e.g., POS 10, modifier 95)

Provide at-the-elbow support for clinical system issues, serving as the final escalation point before vendor or IT intervention

Partner with the Data and Analytics teams to define and validate clinical data requirements, ensuring accurate, structured capture and integration into the data warehouse

Collaborate with the VP of Clinical Operations to design, build, and validate performance dashboards that track key clinical KPIs and quality metrics

Support internal and external compliance audits to ensure adherence to HIPAA, CPT/ICD-10 coding standards, and other regulatory requirements

Act as the clinical liaison to the Product and Technology teams, translating real-world workflow needs into technical specifications for new features or enhancements

Lead user acceptance testing (UAT) and validation for all new clinical system updates and implementations prior to release

Contribute to product roadmap discussions by representing the clinician perspective and advocating for features that improve care delivery efficiency

Qualification

EHR systemsClinical informaticsClinical codingData visualization toolsTraining program developmentAnalytical skillsEmpathyCommunication skillsProblem-solving skills