CompStak® · 1 month ago
Strategic Accounts Associate
Los Angeles, CA
Full-time
Hybrid
Entry Level
$60K/yr - $65K/yr
1+ years expCompStak is a company that envisions a commercial real estate industry driven by accurate and transparent data. They are seeking a passionate Account Manager to manage relationships with top-tier members, ensuring exceptional experiences from onboarding to adoption.
Big DataCommercial Real EstatePropTechReal Estate
Responsibilities
Proactively manage a portfolio of geographically assigned, top-tier CompStak Exchange members to deliver consistent value across the entire member lifecycle
Build strong member relationships by maintaining high levels of engagement and communication; increase engagement on the platform by understanding our member’s day-to-day data needs, usage and pain points
Facilitate onboarding of new members and firms, including the delivery of basic and advanced training, and on-going support with best practices
Navigate complex organizational structures and connect with key stakeholders to drive the collection of commercial real estate transaction data
Conduct regular business reviews with Strategic Accounts to prioritize opportunity and risk to reduce member churn
Understand and monitor success metrics to identify opportunities for data growth and member expansion within your portfolio of accounts
Resolve member challenges and requests, alone and through collaboration with other CompStak teams; approach all situations with curiosity and creativity
Qualification
Required
1+ years experience in account management, sales, business development, or SaaS customer success roles
You enjoy speaking with people, have the ability to develop rapport, influence others and maintain strong working relationships
Self starter, self directed, process oriented, and exceptionally organized
Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, especially with key decision makers
Undergraduate degree (BA/BS)
Preferred
Experience/interest in commercial real estate and data analytics
Experience with Salesforce or other CRM
Company
CompStak®
We believe that transparency in real estate information results in more effective deal making.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$80.92MKey Investors
Morgan Stanley Expansion CapitalTransamerica VenturesIA Capital Group
2021-11-11Series C· $50M
2019-07-25Series B· $2M
2019-05-15Series B· $12M
Leadership Team
Michael Mandel
Co-Founder & CEO
Recent News
Company data provided by crunchbase