Pendo.io · 1 month ago
Design Operations Manager
Raleigh, NC
Full-time
Onsite
Entry, Mid Level
$90K/yr - $105K/yr
2+ years expPendo is a fast-growing startup focused on improving society's experience with software. The Design Operations Manager will build systems and processes to enhance collaboration and operational efficiency among design, research, and content teams, with a key focus on integrating responsible AI practices.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareProduct DesignSaaS
Responsibilities
Schedule and facilitate critiques, reviews, and team syncs while maintaining tracking, templates, and documentation to remove bottlenecks
Evaluate, implement, and maintain design software and infrastructure, ensuring proper file organization and asset management
Assist in onboarding new team members, create guidelines and best practices, and facilitate cross-functional collaboration between Brand, Marketing, and Product
Explore and document AI opportunities, pilot tools, and define ethical guidelines to build confidence and adoption
Define and track KPIs for productivity and impact to inform process improvements and communicate value to stakeholders
Qualification
Required
2–5 years of experience in design operations, creative production, or project/program coordination
Demonstrated ability to build systems that make teams more effective
Strong organizational skills with the ability to manage multiple priorities in a dynamic, fast-paced environment
Excellent communication skills with an eye for detail and structure
Understanding of how design teams partner with brand, marketing, and product functions
Preferred
Experience with Figma, Jira, Confluence, and AI tooling
Familiarity with design systems, component libraries, and B2B SaaS product design
Experience coordinating across distributed teams
Background in visual asset management or creative production workflows
Company
Pendo.io
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software.
501-1000 employees
H1B Sponsorship
Pendo.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$579.41MKey Investors
JP MorganThoma BravoB Capital
2025-09-30Debt Financing· $100M
2024-08-13Series Unknown· $9.91M
2021-11-11Secondary Market· $110M
Leadership Team
Todd Olson
CEO and Founder
Jennifer G Kaelin
Chief Financial Officer
Recent News
2025-12-24
Morningstar.com
2025-12-17
Company data provided by crunchbase