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Hunter · 3 days ago

Social Listening & Intelligence Analyst

NYC Metro Area

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $110K/yr

3+ years exp

HUNTER is a recognized PR firm, known for its excellence in marketing communications. The Social Listening & Intelligence Analyst will be responsible for data collection, analysis, and reporting, focusing on social listening to support strategy and content for various teams.

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Hiring Manager

Liza Sherman

Responsibilities

Own the development and delivery of social listening initiatives for various client, new business, and strategy teams across the agency

Contribute to social listening reporting (both recurring and ad hoc) primarily using Brandwatch or Meltwater

Leverage large volumes of social conversation to develop impactful, strategic insights and client-ready recommendations

Add more depth using complementary tools like Glimpse, Spate, or Viral Moment

Design measurement plans and methodologies for competitive analysis and custom segmentation of data, along with ongoing refinement of queries and processes

Attend client and vendor calls and meetings, as determined by a supervisor, with ability to speak to findings and analyses

Serve as an in-house expert for how social listening can support broader agency needs

Identify new tools and methods to enhance business intelligence and reporting to ensure HUNTER’s toolkit remains best in class

Participate in planning meetings and provide recommendations on how data can be used to support a proposed strategy or approach

Participate in agency brainstorm sessions

Develop and foster relationships with vendors

Actively participate in agency committees or departments as designated/asked

Manage multiple assignments across several different teams

Prioritize work, meet tight deadlines and actively communicate progress and deliverables (i.e. time management)

Quickly learn new tools and understand how they can be applied to better the business

Adapt to a fast-paced work environment

Develop strategic/creative thinking skills

Demonstrate a basic understanding of public relations, digital media, social media, and business and brand strategy

Qualification

Social listening toolsData analysisBoolean logicMicrosoft OfficeSocial media platformsStrategic thinkingTime managementAdaptability

Required

B.A. in Business, Marketing, Journalism, or related field

Three (3) to five (5) years of relevant work performing social intelligence analysis and presenting to stakeholders, preferably at a marketing services agency or technology firm

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Up-to-date understanding of major social media platforms (Reddit, Instagram, TikTok, X, Facebook, Instagram, YouTube, LinkedIn), and how to best perform social listening analysis incorporating these platforms

Data-driven approach using both qualitative and quantitative analysis techniques, and synthesize into a digestible format which includes key insights, performance metrics, and actionable recommendations

Ability to manage multiple assignments across several different teams

Ability to prioritize work, meet tight deadlines and actively communicate progress and deliverables (i.e. time management)

Ability to quickly learn new tools and understand how they can be applied to better the business

Ability to adapt to a fast-paced work environment

Ability to develop strategic/creative thinking skills

Demonstrate a basic understanding of public relations, digital media, social media, and business and brand strategy

Benefits

Competitive health and dental insurance plans

A 401K company match

Generous PTO

A hybrid work model

A “work from anywhere in the US” policy (up to four weeks a year)

A year-round staff training and development curriculum

A staff-led Action Group dedicated to DEI excellence in the agency and industry

Bring Your Parents (And Kids) to Work Days

Regular volunteer Days of Service

Mid-day Cupcakes and Cocktails mixers

Epic Halloween and holiday parties

Company

Hunter

Glassdoor3.4

HUNTER is an award-winning, integrated marketing communications firm with offices in New York, Los Angeles, Chicago, and London and partnerships that extend our reach globally.

Founded in 1989

New York, New York, USA

201-500 employees