Christensen, Inc. · 18 hours ago
General Manager, Fleet Card
Richland, WA
Full-time
Onsite
Director/Executive
$150K/yr - $175K/yr
10+ years expChristensen, Inc. is a company focused on the Fleet Card and Cardlock Division. They are seeking a General Manager to lead all activities in this division, responsible for sales, operations, marketing, and team member development while ensuring profitability and customer satisfaction.
Oil & Energy
Hiring Manager
Emmanuel Rojas
Responsibilities
Direct short-term and long-range planning and budget development in alignment with corporate strategy and goals
Establish the performance goals, allocate resources, and assess policies for the company’s Fleet Card and Cardlock business
Build appropriate benchmarks into the division’s scorecard and performance reporting
Collaborate with the Fleet Card Controller to effectively maintain the division’s Standard Financial Package and Performance Reporting Model
Develop and execute business plans to achieve stated objectives
Translate divisional plans into team and team member initiatives
Collaborate with other divisional leaders to ensure performance standards are met for cross divisional activities such as accounting and customer collections
Demonstrate successful execution of business strategies for products and services
Ensure compliance with local, state, and federal laws and regulations
Effectively manage sales volumes and product margins
Drive systems, structure and processes that result in accurate pricing, billing and customer care
Ensure Cardlocks are properly maintained and operate to optimize Christensen’s return on investment
Develop, establish and coordinate execution of fleet card sales efforts
Coordinate with the Christensen marketing team to create marketing programs and messages that drive leads and improve sales effectiveness
Ensure that individual salesperson targets and plans directly tie into the division’s business plan
Direct new business sales efforts that ensure that volume and gross profit growth targets are consistently obtained
Manage strategic relationships with key customers and key customer groups
Coordinate key supplier relationships with oil company management and other vendors
Oversee planning and implementation of regular customer events, tradeshows and other events
Drive growth and performance with key suppliers in an effort to maintain positive relationships
Work with company leadership to identify and develop strategic alliances, channel partners and programs
Participate in market development, including participation in industry shows, supplier conferences, analyst meetings, and other designated meetings
Earning/profitability
Customer satisfaction
Team member satisfaction
Total cost of risk
Market share
Sales results (overall vs. budget)
Customer and team member retention
Operating expense
Overtime expense
Labor as a percentage of Gross Profit
Completed performance assessments
Collection percentage
Number of key and promotable team members
Provide role and goal clarity to each team member and support them in achievement of their goals
Understand and live our Core Values and execute all aspects of our Employee Value Proposition
Encourage team member career development in both industry specific and accounting/finance education
Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment
Groom sales team members to a level of sales proficiency with minimal sales management guidance and/or for future opportunities within the company utilizing a combination of joint sales calls, coaching calls, sales led calls, training and other development opportunities
Perform weekly 1:1 meetings with each team member following up on weekly, quarterly and annual priorities
Perform regular team member development process
Oversee manager growth and development
Conduct daily, weekly, monthly and quarterly team huddles and annual strategic planning process
Qualification
Required
BA/BS Degree in Business and/or at least 10 years industry experience
Excellent computer skills
Demonstrated success in building effective teams
Excellent communication skills both verbal and written
Customer service skills
Leadership skills
Planning and execution skills
Ability to deal with change
Ability to handle stress
Ability to demonstrate responsibility
Communication skills (oral and written)
Negotiation skills
Organizational Skills
Sales skills
Ability to work with and analyze numbers
Systems and computer knowledge
Strong interpersonal skills
Ability to manage time and associates
Coaching skills
Preferred
Professional degree preferred
Benefits
Health Insurance Benefits:
Medical, Dental, Vision, plus Ancillary Plans.
Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
Company provided long term disability and up to $50,000 of life insurance.
401(k) plan with a generous company contribution.
Paid time off in addition to 7 company paid holidays.
Parental Leave Program.
Employee Assistance Program.
Employee Recognition Program.
Employee Referral Bonus Program.
Company
Christensen, Inc.
Christensen, Inc. is distributors of fuels, lubricants, and propane on the West Coast
201-500 employees
Funding
Current Stage
Growth StageRecent News
2024-10-25
Company data provided by crunchbase