Halcyon · 3 weeks ago
MSSP Channel Account Manager, East
United States
Full-time
Remote
Entry, Mid Level
$95K/yr - $115K/yr
2+ years expHalcyon is the industry’s first dedicated, adaptive security platform focused on stopping ransomware. They are seeking an MSSP Channel Account Manager to drive growth with strategic Managed Security Service Providers across the East Coast, responsible for expanding revenue and ensuring operational excellence.
Artificial Intelligence (AI)ComputerCyber SecurityNetwork SecuritySoftware
Responsibilities
Own MSSP Partner Strategy & Execution
Manage day-to-day engagement with key MSSP partners across the East Coast, ensuring alignment across sales leadership, product, SOC operations, and service delivery teams
Develop and execute quarterly MSSP business plans including revenue targets, service packaging, marketing activities, and joint account coverage
Build, track, and forecast MSSP-generated pipeline; partner closely with Sales Ops, Channel Sales, and Regional Sales Leaders to ensure accuracy, visibility, and acceleration of opportunities
Drive demand-creation initiatives across MSSPs including outbound campaigns, ABM programs, service-bundle promotions, and executive outreach
Create and deliver MSSP-specific enablement for internal teams and partner sellers, SEs, SOC analysts, and service delivery managers
Ensure partners are deeply aligned with our GTM strategy — from positioning and pricing to service delivery models and incident handling workflows
Serve as the operational engine for the MSSP program: coordinate cross-functional updates, track KPIs, maintain scorecards, and support leadership-level reporting
Prepare executive-level briefings for QBRs, service reviews, and board-level updates
Represent the company at MSSP-focused events, partner summits, SOC trainings, industry meetups, and executive briefings
Act as the voice of the partner internally — sharing insights on MSSP needs, service requirements, competitive shifts, and market opportunities
Work closely with Marketing to build MSSP-focused campaigns, co-branded content, and awareness programs
Collaborate with Product and Engineering teams to ensure partner feedback influences roadmaps, integrations, and service improvement opportunities
Partner with the Field Sales teams to drive co-selling motions into enterprise and mid-market accounts
Qualification
Required
2+ years of experience in MSSP, MSP, SP, or cybersecurity channel/alliances roles
Proven success building or managing high-value service provider partnerships
Strong analytical and operational skills — fluent with pipeline tools, reporting, forecasting, and partner performance metrics
Experience enabling sales and technical teams, creating repeatable service delivery motions, and developing MSSP GTM programs
Excellent written and verbal communication skills with strong executive presence
Benefits
Additional discretionary bonuses/incentives
Equity in the Company
Company
Halcyon
Halcyon is an anti ransomware and cyber resilience platform that eliminates the business impact of ransomware.
201-500 employees
H1B Sponsorship
Halcyon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$190MKey Investors
Bain Capital Ventures
2024-11-25Series C· $100M
2023-12-19Series B· $40M
2023-04-20Series A· $44M
Leadership Team
Jon Miller
CEO and Founder
Ryan Smith
CTO and Founder
Recent News
2025-12-02
2025-11-08
2025-11-07
Company data provided by crunchbase