CYPFER · 1 month ago
Engagement Manager
CYPFER is a global leader in cybersecurity, specializing in ransomware post-breach remediation and first response to cyber-attacks. The Engagement Manager is responsible for overseeing complex client engagements, managing the client lifecycle, and providing strategic advisory on cyber resilience and risk mitigation. This role involves collaboration with senior executives and legal teams to address technical risks and deliver high-quality project outcomes.
Cyber Security
Responsibilities
Lead and manage the end-to-end client engagement process for high-stakes, complex matters, including cyber investigations, data breaches, and insider threat cases
Serve as the primary point of contact for high-impact clients, fostering and maintaining strong, long-term relationships with "C-suite" executives, legal counsel, and boards of directors
Provide expert guidance on cyber resilience, digital risk identification, risk mitigation strategies, and incident response planning. Help clients navigate complex technical, legal, and regulatory landscapes
Supervise digital forensics and incident response teams, ensuring that projects are delivered on time, within scope, and with exceptional quality. This includes collaborating with the technical team to create after-action recommendations for proactive or partnership services that the client may engage with post-engagement
Work closely with cross-functional teams, including digital forensics, post-breach restoration and strategic partnership teams to best serve the client’s needs
Identify opportunities to expand and grow relationships with existing clients as well as introduce new clients to CYPFER. Act as a trusted advisor, demonstrating CYPFER’s capabilities to meet evolving cyber risk needs
Ensure the technical and legal integrity of investigations and reports
Qualification
Required
Bachelor's degree required, advanced degree desired
Significant experience in client engagement, project management, or a related field within cybersecurity or risk management. Must have the ability to communicate complex technical jargon into easily understood ideas for C-suite clients who may not hold technical roles
Deep expertise in areas such as digital forensics, incident response, cybercrime, and data privacy
Proven ability to manage high-pressure situations, think strategically, and adapt to rapidly changing client needs
Exceptional communication and presentation skills, with a demonstrated ability to engage and influence senior-level stakeholders
Strong leadership capabilities and the ability to mentor and guide expert teams
A strong work ethic, high level of integrity, and ability to manage sensitive, confidential information with discretion
Preferred
Any experience presenting on cybersecurity at industry conferences, client proposal meetings and other client-focused events is highly desired