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Lightfully Behavioral Health · 23 hours ago

Director of Clinical Operations (Adult Outpatient Program)

SB-Santa Maria Area

Full-time

Onsite

Lead/Staff, Director/Executive

$97K/yr - $145K/yr

2+ years exp

Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care. The Director of Clinical Operations will manage the day-to-day clinical operations, oversee team performance, and ensure compliance while driving growth and maintaining financial objectives.

Health CareMental Health

Responsibilities

Upholds and maintains the vision, mission, and company values (i.e., Lightfully’s Shining Commitments)

Leads site-level teams to achievement of goals in key areas of the business:

Provides leadership and day-to-day management of the site’s clinical operations; leads team to achieve key clinical performance indicators

Partners with the Chief Clinical Officer (CCO) and VP of Clinical Training to implement quality initiatives and clinical trainings

Achieves optimal client lengths-of-stay metrics, including facilitation of client admissions and transitions within levels of care

Works with Compliance to ensure safety and compliance with all governing bodies and internal policies and procedures

Responsible for the client treatment experience at specific site

Oversees treatment team to ensure clinical excellence and the delivery of appropriate clinical interventions

Responsible for meeting monthly budget targets

Manages labor (adherence to labor model) and other variable expenses

Participates in monthly operating review for region, with executive leadership team

Oversees hiring, performance management, and job leveling for site-level positions

Ensures resolution of complaints, grievances, and disciplinary actions at the site-level

Optimizes employee engagement, retention, and turnover at the site-level

Works with VP of Clinical Training to ensure site-level teams onboarded and trained effectively

Accomplishes metrics related to ADC, inquiries, and admissions

Drives site-level census growth in partnership with Marketing, Outreach, and Admissions

Ensures implementation of programs, across region, to promote the Company’s culture, vision, and Shining Commitments

Performs other duties, as assigned

Qualification

Clinical Operations ManagementFull Clinical LicensureLeadership SkillsData AnalysisBudget ManagementMicrosoft Office SuiteCommunication SkillsOrganizational SkillsTime ManagementTeam Management