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agilon health · 3 months ago

Senior Program Coordinator (Hybrid)

Syracuse, NY

Full-time

Hybrid

Mid, Senior Level

$24/hr - $28.70/hr

2+ years exp

AHI agilon health is a company focused on healthcare operations, and they are seeking a Senior Program Coordinator to assist in the development and operations of various programs. The role involves engaging with physician partners, conducting data analysis, and coordinating project tasks to drive performance and support operational teams.

Health CareHospitalPrimary and Urgent Care

Responsibilities

Assist with developing agendas, meeting arrangements and minutes for meetings with physician partners

Engages with physician partners and their office staff to share actionable data to drive performance

Assist with projects for the Operations, Risk Adjustment, Attribution and Quality teams along with other assignments received by management

Assists manager and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing)

Collects and compiles data and information for analysis and delivers analysis to leadership and physician partners

Coordinates data needs and workflows, working with platform and local data teams

Effectively prioritize and complete assigned tasks and projects with minimal supervision

Research and provide courteous, accurate and timely response to inquiries by providers as related to operational projects and reports

Tracks and monitors progress against timeline and key milestones

Other duties as assigned

Understand, adhere to, and implement the Company’s policies and procedures

Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded

Take personal responsibility for personal growth including acquiring new skills, knowledge, and information

Engage in excellent communication which includes listening attentively and speaking professionally

Set and complete challenging goals

Demonstrate attention to detail and accuracy in work product

Qualification

Data analysisMicrosoft OfficeCustomer serviceHealth plan operationsPresentation skillsTeam collaborationAttention to detail

Required

2+ years of experience with customer service and/or office support

Associate's Degree, Bachelor's Degree; or equivalent work experience required

Ability to create and maintain documents using Microsoft Office (Word, Excel, Outlook, PowerPoint)

Demonstrates the ability to effectively prioritize and execute tasks in a high-level pressure environment is crucial while eliciting cooperation from a wide variety of sources, including upper management, peers, and subordinates

Experience at working both independently and in a team-oriented, collaborative environment is essential