Automotive customer service advisor jobs in United States
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M&N Absolute Auto Repair ยท 4 months ago

Automotive customer service advisor

positionEverett, WA 98208
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$80K/yr - $120K/yr

M&N Absolute Auto Repair is a well-established automotive service provider in Everett, WA, dedicated to delivering high-quality care to its customers. The Automotive Customer Service Advisor will connect clients with automotive services, ensuring a seamless and satisfying experience while promoting additional services and maintaining excellent communication with both customers and technicians.

Automotive

Responsibilities

Greet customers warmly and assess their automotive service needs
Provide accurate estimates and explain recommended services and repairs
Coordinate service appointments and manage the service workflow
Communicate effectively with technicians and customers regarding vehicle status
Handle customer inquiries and resolve any issues or concerns promptly
Maintain accurate records of customer interactions and service history
Promote additional services and products to enhance customer satisfaction
Ensure a clean and organized service area for an inviting customer experience

Qualification

Customer service experienceAutomotive industry knowledgeCommunication skillsProblem-solving abilitiesBasic computer skillsInterpersonal skillsAttention to detailPositive attitude

Required

High school diploma or equivalent; automotive background is a plus
Proven experience in customer service, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks
Basic computer skills and familiarity with automotive service software
Positive attitude and a passion for helping customers
Valid driver's license with a clean driving record

Benefits

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Health insurance
Training & development

Company

M&N Absolute Auto Repair

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Since 2007, M&N Absolute Auto Repair has been putting your car back on the road without turning you into a pauper.
dateFounded in 2007
location
Everett, Washington, US
people-size2-10 employees
web-link
http://www.mnabsoluteautorepair.com/

Funding

Current Stage
Early Stage
Company data provided by crunchbase