The Domain Companies · 1 month ago
Part-Time Concierge - Thirteen15
New Orleans, LA
Full-time, Part-time
Onsite
Entry Level
1+ years expThe Domain Companies is a national real estate development and investment firm focused on making a positive impact on communities. They are seeking a Part-Time Concierge who will enhance the resident experience, manage various logistical tasks, and provide exceptional customer service to residents and guests.
Property DevelopmentProperty ManagementReal EstateReal Estate Investment
Responsibilities
Monitor entrances, exits, and all activity in front lobby; maintain visitor and vendor logs
Manage package room – Log, organize, and distribute packages
Document and communicate incidents/accidents at the property to the leadership team
Be readily available to resolve any problems or dissatisfaction of the residents, within company policy
Take maintenance requests, as needed
Hand out team member business cards and gather information for follow up (after office hours only)
Provide access to the community for resident’s guests, deliveries, and other special requests from management and/or residents with prior written approval
Provide firsthand knowledge of the local area and our community. Make recommendations about activities, local businesses, and services to ensure residents and guests have a positive experience that meets their needs
Accommodate residents with lifestyle services that tailor to their needs like grocery, flower and furniture deliveries, utility assistance, transportation services, dinner reservations, dry cleaning, house cleaning, car washing, etc
Assist in planning, coordinating, and promoting resident social events
Be proactive about solving problems, even if it’s outside of your area, and be ready to take on additional initiates and responsibilities as they emerge
Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives
Qualification
Required
High school or GED required
Customer-centric with a warm demeanor, positive attitude, and impeccable follow-through
Ability to work independently and with a team
Ability to plan and prioritize efficiently and motivate/lead team members
Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines/interruptions
Strong written and oral communication and problem-solving skills
Knowledge of the city; knowledge of the local transportation options to include public and private transportation options
Technically savvy with technology, i.e. smartphones and computers
Computer proficiency included but not limited to Microsoft Office
Preferred
1-2 years of customer service experience preferred
Benefits
Health and wellness benefits with 4 different plan offerings.
Company-paid Life Insurance and Short-Term Disability.
Paid Parental Leave Program (up to 8 weeks of 100% pay).
401(k) matching program (up to 4%).
10 days of paid vacation, 7 sick days, and 10 company holidays annually.
Fun extracurricular activities and perks.
MyDomain discounts at local businesses.
2 Volunteer days and an annual community day where we get to give back, together!
Professional development opportunities.
Company
The Domain Companies
The Domain Companies operates in real estate sector and specializes in investment and development and property management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Amitin
Chief Operating Officer
Pamela Meyer
Director of Strategic Partnerships
Recent News
Crain's New York Business
2025-10-15
The Real Deal
2025-08-17
Company data provided by crunchbase