Benepass · 1 month ago
Senior IT Systems Engineer
United States
Full-time
Remote
Senior Level
$140K/yr - $170K/yr
5+ years expBenepass is a company focused on making benefits easy and tailored to the unique needs of the workforce. As a Senior IT Systems Engineer, you will design and manage systems that enhance internal operations and employee experience, ensuring security and efficiency in a collaborative environment.
Employee BenefitsEnterprise SoftwareFinTechHuman Resources
Responsibilities
Design, automate, and scale the systems that power internal operations and employee experience
Manage and evolve the SaaS ecosystem, identity platforms, and endpoint management tools
Define IT processes, evaluate new tooling, and work cross-functionally with Engineering, People Operations, and Security
Own the identity lifecycle, device management, and SaaS administration
Troubleshoot complex end-user and endpoint issues and identify patterns to drive systemic fixes
Help define and improve IT support processes, documenting playbooks and managing ticket queues
Use APIs, scripting, and automation tools to automate IT operations
Qualification
Required
5+ years in IT systems or SaaS administration, ideally in a high-growth SaaS or technology company
Strong experience with Okta, including Workflows, Identity Governance, and SSO app integrations
Proven experience managing a portfolio of SaaS tools, including license management, integrations, and data governance
Demonstrable expertise with JAMF Pro and Google Workspace Admin for Mac and Chromebook environments
Proficiency in automating IT and SaaS workflows via scripting, APIs, or integration platforms (e.g., BetterCloud, Workato, etc)
Ability to design, document, and iterate IT support processes, including asset tracking, ticket triage, and SLAs
Clear, empathetic communicator who thrives in a collaborative environment
Preferred
Experience managing SaaS lifecycle tools
Familiarity with Cloudflare ZTNA and other secure access solutions
Understanding of SOC 2, HiTRUST, or similar compliance frameworks
Experience supporting zero-trust environments and modern endpoint security tooling
Ability to define and track IT operational metrics (e.g., ticket resolution time, device compliance rate, SaaS utilization)
Background in automation or development to integrate and extend IT systems
Benefits
95% coverage of medical, dental, and vision
$250 WFH setup
$150/month cell phone + internet
$100/month Wellness
Flexible PTO
Company
Benepass
Benepass is a benefits administration platform that helps companies manage and distribute employee perks and benefits.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$74.73MKey Investors
Portage VenturesThresholdGradient
2025-12-05Series Unknown· $40M
2024-01-31Series B· $20M
2021-09-29Series A· $12.03M
Leadership Team
Mark Fischer
Co-Founder
Kabir Soorya
Chief Technology Officer (YC W20)
Recent News
alleywatch.com
2025-12-16
alleywatch.com
2025-12-16
alleywatch.com
2025-12-09
Company data provided by crunchbase