Stefanini North America and APAC · 22 hours ago
Technical Analyst
United States
Contract
Remote
Mid LevelStefanini Group is a global provider of outsourcing and IT consulting services, and they are seeking a Technical Analyst to provide primary technical support and perform hands-on technical analysis on complex integrated systems. The role involves troubleshooting, monitoring applications, coordinating information flow between business owners and development staff, and making recommendations for process improvements.
Information TechnologyOutsourcing
No H1B
Hiring Manager
Akash Gupta
Responsibilities
Must have hands-on for performing technical analysis and troubleshooting on highly complex integrated systems, including diagnostic approaches, determining root causes, and identifying solutions on a data lake house hosted in a cloud environment utilizing technologies such as R, sparklyr, Databricks, Starburst, Collibra, Tableau, Python and/or Alteryx
Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors
Monitor application, production and/or implementation support, both technical and user, for new releases
Consult on application testing strategies, document observations and coordinate responses
Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation
Make recommendations to management regarding process improvements
Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely
Document end-user interactions into the automated call logging tools for tracking and productivity purposes
Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management
Qualification
Required
Must have hands-on for performing technical analysis and troubleshooting on highly complex integrated systems, including diagnostic approaches, determining root causes, and identifying solutions on a data lake house hosted in a cloud environment utilizing technologies such as R, sparklyr, Databricks, Starburst, Collibra, Tableau, Python and/or Alteryx
This is a hands-on role. Applicants should not be managers or architects
Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors
Monitor application, production and/or implementation support, both technical and user, for new releases
Consult on application testing strategies, document observations and coordinate responses
Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation
Make recommendations to management regarding process improvements
Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely
Document end-user interactions into the automated call logging tools for tracking and productivity purposes
Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management
Specific Skill Mixes We Need From The Tech Stack: Databricks AND (R or sparklyr) OR (Pyspark or Python)
Databricks AND (Starburst OR Tableau)
Databricks AND (Collibra OR Altreyx)
HANDS-ON Experience For The Following: Databricks -Pyspark, Data Quality Framework, Building custom dashboards
R/SparklyR - as a data analyst
Pyspark/Python -with scripting and automation, performance tuning and debug capabilities
Starburst - as a data analyst or Starburst developer or support engineer
Collibra - as a Collibra developer or support engineer
Alteryx - as a developer or support engineer
Tableau - as a developer with performance tuning / debug capabilities
Immuta - As a security analyst. Must have good Role Based and Attribute Based Security knowledge
Ability to perform involved, independent research and develop highly creative work products and proposals
Demonstrate a high degree of creativity in addressing problems/issues and opportunities
Demonstrated concentration on customer service orientation
Ability to work effectively in a highly matrix or virtual organization
Strong verbal and written communication skills with an ability to present/facilitate effective training sessions
Strong experience in Agile delivery, requirements engineering, backlog development and refinement
Strong experience in stakeholder engagement
Experience working with distributed teams, and providers of software solutions
Broad knowledge of application and data modelling techniques with the ability to identify root cause issues and appropriate solutions
Strong experience working in Agile environment/SAFe framework and Agile management tools like Jira
Excellent analytical and design skills
Must be willing to be on call periodically from 8am-2pm ET or 2pm-8pm ET Monday through Friday
Preferred
CBAP, Agile Analysis Certification or similar certifications preferred
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
Founded in 1987
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
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