Full Visibility LLC · 1 month ago
CNO Case Support Manager
Quantico, Virginia, United States
Full-time
Onsite
Senior Level
5+ years expFull Visibility LLC is seeking a CNO Case Support Manager to work in Quantico, VA. The role involves guiding investigative personnel through the technical, legal, and operational requirements necessary to deploy Computer Network Operations capabilities, while also ensuring compliance with legal frameworks and effective communication across various stakeholders.
Professional ServicesSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Facilitate the deployment and execution of technical collection capabilities under mission-approved legal authorities for investigative activities across the U.S
Coordinate end-to-end CNO operational workflow, including intake, requirements clarification, mission planning, authority validation, technical review, deployment, and case closeout
Maintain situational awareness of active operations and provide timely updates to mission partners and leadership
Provide daily guidance to investigative stakeholders regarding legal authority requirements for technical collection activities
Ensure operational actions align with established legal frameworks, warrants, approval processes, and oversight mechanisms
Serve as the primary point of contact for administrative and compliance-related matters throughout the lifecycle of each case
Advise investigators and case personnel on available technical capabilities and their alignment with mission requirements
Coordinate with technical teams to schedule, deploy, and monitor mission tools and capabilities
Communicate effectively with both technical and non-technical stakeholders to explain operational steps, constraints, and outcomes
Document all case activity, operational decisions, approvals, and outcomes in accordance with program standards
Prepare and deliver case summaries, status updates, and operational documentation to mission stakeholders
Track operational timelines, resource utilization, and authority windows to ensure complete and accurate reporting
Qualification
Required
Active Top Secret clearance with SCI eligibility
5+ years of experience supporting government investigations, cyber operations, CNO/CNE activities, or similar mission environments
Demonstrated ability to interpret and apply court-authorized technical collection authorities, warrants, and governing legal frameworks
Strong understanding of CNO operational workflows, mission planning, and technical capability deployment
Exceptional communication skills with the ability to brief complex technical concepts to non-technical personnel and senior leaders
Experience coordinating multi-disciplinary teams and managing complex cases with multiple dependencies
Strong organizational, documentation, and case management skills
Preferred
Experience supporting investigative entities, legal personnel, or operational compliance teams
Familiarity with cyber operations tools, data routing processes, and technical collection systems
Experience in mission support, operations coordination, or analytical environments where precision and documentation are essential
Knowledge of national-level legal and oversight frameworks governing technical collection activities
Company
Full Visibility LLC
Full Visibility LLC is a federally certified Small Business that delivers innovative technical solutions to address the nation’s most critical and sensitive missions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Lekuch
CTO
Dan Kodesh
Technical Director, Partner
Company data provided by crunchbase