EVG Specialty Network · 1 month ago
Veterinary Financial Service Representative
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$22/hr - $25/hrEVG Specialty Network is a leader in advanced emergency and specialty veterinary care, seeking a Veterinary Financial Service Representative to manage client financial operations. The role involves overseeing financial transactions, ensuring clarity in billing, and providing exceptional customer service to clients.
Non-profit Organization Management
Responsibilities
Reviewing invoices for services provided
Processing payments and refunds
Maintaining precise financial records that meet company and legal standards
Coordinating with pet insurance companies for claims submissions and reimbursement tracking
Preparing financial reports
Helping clients understand payment options, including third-party financing such as CareCredit
Partnering with the veterinary team to ensure seamless communication around client accounts
Providing exceptional customer service by addressing billing questions and concerns with professionalism and compassion
Qualification
Required
Excellent organizational skills and attention to detail
Strong interpersonal and communication skills with a client-first approach
Proficiency in financial management systems, practice management software, and general office technology
Ability to work in a fast-paced environment and manage multiple tasks
A passion for animals and the veterinary field
Ability to work four 10-hour shifts per week; some weekends may be required
Preferred
Proven experience in financial coordination, medical billing, or veterinary billing
Experience with Excel, Instinct, and Xero
Benefits
Generous paid time off
Medical, dental, and vision benefits
Employer-funded HSA
Paid family leave
401 (k) with company match
Continuing education allowance
Pet care benefits
Company
EVG Specialty Network
EVG Specialty Network is an elite partnership of the most advanced veterinary care facilities on the East Coast.
Founded in 2023
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kieran Mara
President & Chief Operating Officer
Seth Biase
Talent Acquisition Partner/Talent Sourcer
Company data provided by crunchbase