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Southeastern Grocers · 1 month ago

Online Shopper FT

US-FL-ORLANDO

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Southeastern Grocers is a retail company that operates Winn-Dixie Retail Stores. They are seeking an Online Shopper to assist the department manager in reaching sales and operational goals by accurately selecting, scanning, and staging online orders, ensuring a positive customer experience.

GroceryNon Profit

Responsibilities

Accurately selects, scans, and stages online orders using handheld devices, ensuring product quality, freshness, and order completeness

Follows substitution guidelines and freshness standards to ensure a positive customer experience, resolving issues with care and urgency

Creates an environment that enables customers to feel welcome, important and appreciated to ensure they have a quality shopping experience

Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information

Adheres to all local, state, and federal laws, and company guidelines

Supports the achievement of performance standards by maintaining key operational metrics

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained

Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA)

Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access

Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management

Notifies management of customer or employee accidents

Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud

Ensures adherence to wage and hour policies and regulations

Cultivates a culture of safety within the store

Ensures self and all associates are working safely and have received necessary safety training

Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required

Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department

Performs other job-related duties as assigned