C1 · 1 month ago
Service Tech I - Dedicated (Telephony & Communications) Onsite in Berkeley, CA
US-CA-Berkeley
Full-time
Onsite
New Grad, Entry Level
$30/hr - $35/hrC1 is a leading provider of advanced communications and data technology for businesses. The Service Technician I – Dedicated is responsible for providing basic technical support for telecommunications systems, including installation, testing, and maintenance of equipment and peripherals.
Call CenterInformation TechnologyMessagingSaaSUnified CommunicationsVoIP
Responsibilities
Installs various types of low-voltage communications cable and wire, testing to ensure installation meets minimum transmission line standards and characteristics
Installs and tests telecommunications terminal equipment and peripherals
Responds to service requests as required
Performs Move, Add and Change activities as required
Participates in new installation and major upgrade activities
Interprets and uses worksheets, service orders, blueprints and other documentation to ensure proper installation of products
Prepares and maintains installation records and documentation
Qualification
Required
Ability to respond effectively to common inquiries or complaints from clients
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to work long, irregular hours, and be able to return to work on an on-call basis
Preferred
High school diploma or equivalent (GED); some college and telephony courses
Experience installing telecommunications equipment
Benefits
401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent Care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)
Company
C1
C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities.
Founded in 1988
1001-5000 employees
H1B Sponsorship
C1 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$58MKey Investors
Split Rock Partners
2014-09-30Acquired
2009-08-14Series Unknown· $1M
2005-07-11Series A· $12M
Leadership Team
Jeffrey Russell
Chief Executive Officer
John Lyons
President + Chief Executive Officer, Enterprise
Company data provided by crunchbase