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Cardone Training Technologies, Inc. · 1 day ago

Learning Management System Specialist

Aventura, FL

Full-time

Onsite

New Grad, Entry Level

Cardone Training Technologies, Inc. is dedicated to transforming companies through effective business and sales training. They are seeking a Learning Management System Specialist to support online educational programs and provide technical assistance to users while collaborating with the team to enhance service delivery.

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Responsibilities

Providing technical support to end-users, faculty, and administrators

Creating and managing system-level learning assignments, such as compliance or sales training

Collaborating with subject matter experts (SMEs) to design curriculum

Monitoring system performance and user feedback to suggest improvements

Managing user access, configurations, and permissions

Communicating daily with team members and clients on platform customization

Processing and executing internal and external user requests to provide stellar product and service

Managing implementation, configuration, and content needs using platform admin tools (training provided)

Participating in feature discussions and implementation with team members and departments

Ensuring smooth delivery of client solutions (deployment, execution, product quality, consistent communication, accurate information)

Managing individual short- and long-term projects

Qualification

LMS platformsGoogle SheetsTechnical supportMac computersVideo editingProject managementCustomer serviceCommunicationAttention to detailOrganizational skills

Required

Passion for technology and the internet; you understand user engagement, intuitive design, and simplicity

Proficiency with Mac computers

Expertise in Google Sheets and data tracking/entry

Strong organizational skills with attention to detail and thorough documentation

Strategic thinking with the ability to anticipate and resolve issues early

Understanding of mobile technology and how users consume video content on it

Technically adept with experience optimizing workflows and processes related to software

Ability to quickly learn, administer, and explain our product

Excellent verbal and written communication skills

Ability to manage multiple tasks and projects seamlessly

Best-in-class customer service and strong computer competency

Ability to navigate complex systems

Preferred

Knowledge of LMS platforms, video file formats, and SCORM files

Familiarity with online learning applications and platforms

Experience with Monday.com or similar workflow management tools

Video editing skills

Back-end web solution experience

Project management experience

Technical knowledge in system administration or content management systems

Experience with specific LMS platforms (please mention if applicable)

Company

Cardone Training Technologies, Inc.

Cardone Training Technologies primarily develops visual and audio products geared towards enhancing individuals’ and corporations’ production through sales.

Founded in 1984