IntePros · 14 hours ago
Service Desk Lead
Thornton, CO
Contract
Onsite
Senior LevelIntePros is seeking a Service Desk Team Lead for a fully onsite, bond-funded contractor role. This position provides leadership, advanced troubleshooting support, and process improvement across the service desk function.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Designing, improving, and maintaining technical systems used in production environments
Troubleshooting and resolving issues across multiple layers of infrastructure
Working with cross-functional teams to deliver high-impact projects
Supporting operational processes, documentation, and continuous improvement initiatives
Ensuring uptime, reliability, and strong performance across assigned systems
Qualification
Required
Strong hands-on technical experience with system operations, troubleshooting, and production support
Proven ability to work cross-functionally with engineering, ops, and leadership teams
Experience managing competing priorities and executing in fast-moving, ambiguous environments
Solid documentation and communication skills, enabling smooth collaboration and consistent updates
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
Founded in 1996
201-500 employees
H1B Sponsorship
IntePros has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (6)
2022 (7)
2021 (6)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase