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ePlus inc. · 2 weeks ago

Enterprise Inside Sales Representative

United States

Full-time

Remote

Senior Level

$55K/yr - $75K/yr

7+ years exp

ePlus inc. is a company focused on maximizing customer relationships and profit margins through IT solutions. The Enterprise Inside Sales Representative will be responsible for managing customer orders, engaging with clients to develop new business, and ensuring successful delivery of products and services.

Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware

Responsibilities

Research and quote sales opportunities for product and service sales, using all available resources to satisfy customer requirements, while maintaining the most advantageous profit margin

Uplift all sales opportunities with warranties, service offerings, accessories and supplies

Manage Run Rate Business including updating the pipeline, quoting, ordering, open order management, and post-order support

Manage CRM entries, including customer opportunities, engineering requests and contract requests

Coordinate with engineering teams for bill-of-material (BOM) design and validation

Manage deal registration and negotiation of pricing

Proactively engage customers to grow relationships, develop strategies and acquire new business

Accurately execute and manage customer orders, ensuring successful delivery within customer expectations

Utilize customer portals for all customer-required activities such as management of proposal requests, PO receipt confirmations and shipping information management

Compile mandatory contract reports

Proactively communicate with operations and procurement staff of key accounts to gauge level of satisfaction and compliance of customer requirements. Document and manage performance results

Develop and maintain a strong working knowledge of the key products and services. This knowledge should allow for the creation of configurations of the major OEMs supported

Stay current on the programs, promotions and campaigns from our major vendor suppliers in order to sell products and services at the best possible margin to ePlus

Proactively manage client issue resolution at the customer and supplier levels

Always maintain a professional and considerate manner in all oral and written communications with customers, both internal and external; be a credit to ePlus and reflect positively on your sales team

Qualification

IT solutions knowledgeSales experienceCustomer relationship managementMicrosoft Office SuiteCommunication skillsTeam playerSelf-motivatedInterpersonal skills

Required

5+ years in the IT industry

7+ years of sales, business development or customer service experience

Self-motivated, results-oriented team player with outstanding communication and interpersonal skills for building long lasting business relationships

Solid understanding of U.S. industries and the drivers of IT demands within them

Ability to identify unique business opportunities within regional market segments

Strong knowledge of IT solutions including data centers, servers, information networks, storage devices, communications equipment and services, to optimize their use

Superior communication and phone skills to facilitate complex IT conversations and close sales through your understanding of their business and your ePlus offerings

Ability to prioritize and record daily milestone sales activity and consistently achieve quota for outbound calls, completions, conversions, demos and monthly deal closures

Strong Microsoft Office Suite and Computer Application skills

Preferred

Bachelor's Degree or AA with 5 years of professional experience is preferred

Benefits

401(k) eligibility

Employee stock purchase program

Various paid time off benefits, such as vacation, sick time, and personal leave

Company

ePlus inc.

Glassdoor3.6

ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.

Founded in 1990

Herndon, Virginia, USA

1001-5000 employees