Community Housing Development Corporation ยท 1 month ago
Resident Services Coordinator
Richmond, CA
Full-time
Onsite
Mid, Senior Level
$19.23/hr - $24.03/hr
5+ years expCommunity Housing Development Corporation is dedicated to creating vibrant communities through housing and supportive services. The Resident Services Coordinator will provide direct social services to residents in affordable housing, ensuring effective customer service and promoting a high-quality living experience for tenants.
Non ProfitProperty ManagementReal Estate
Responsibilities
Conduct intake, orientation, and needs assessment of residents, constructing an appropriate customized services plan that identifies services/benefits that best fit their needs
Provide direct services such as case management, information and referrals, and translation assistance
Complete detailed case notes, thoroughly documenting referrals, services plans and outcomes
Develop on-going cooperative network of government and social service agencies
Serve as an advocate and liaison for residents with service agencies and/or property management
Implement activities that promote a healthy community among residents, facilitating support groups, youth programs, social celebrations, and resident empowerment
Plan and coordinate on-site and off-site social/recreational activities that may include, but not be limited to the following: arts & crafts programming; health, safety, and nutrition workshops; holiday celebrations; outings; financial literacy classes; and youth activities
Support resident leadership and empowerment, assisting in the development and establishment of a Residents Council
Accurately complete and submit timesheets by deadlines, reporting hours of work performed and allocating time to proper funding sources
Complete/maintain service reports, grant reports, activities budgets, program files, and required paperwork
Maintain thorough resident files on all work performed, including intakes, needs assessments, service plans, referrals, and outcomes
Assist in the processing of grant applications as needed
Conduct surveys to assess resident needs, tabulating survey results to evaluate programs and plan relevant services for the community
Create monthly calendar of events and activities, producing outreach flyers and quarterly newsletters
Other duties as assigned
Qualification
Required
Bachelor's Degree in Social Work or related field is preferred and/or 5+ years of experience in the field of work
One year of experience in developing, organizing, and implementing group activities/workshops
Ability to work effectively with culturally diverse populations
Extensive experience in coaching, counseling and problem solving
Compassionate, supportive, and emotionally mature professional, able to remain responsive to resident needs while attending to multiple tasks
Knowledge of public benefits and how to screen for benefits eligibility
Experience working with on-site Property Management to promote housing stabilization/retention for low-income residents
Familiarity with the resources available in the neighborhood and surrounding neighborhood of the work site
Strong communication skills and the ability to work effectively with residents, families, and vendors
Experience with Microsoft Office applications
Willingness to work a demanding and flexible schedule, including nights and weekends
Benefits
Medical Insurance
Vision Insurance
Life Insurance
AD&D insurance
Paid Vacation
Paid Sick Days
Paid Holidays
403 (B) Plan
Company
Community Housing Development Corporation
Community Housing Development Corporation is a non-profit organization that offers property management and real estate development.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase