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Third Way · 1 month ago

Internal Communications & Operations Intern (Spring 2026)

Washington, District of Columbia, United States

Internship

Hybrid

Intern

$19/hr - $19/hr

Start in 2026 Winter

Third Way is a national think tank and advocacy organization that champions moderate policy and political ideas. They are seeking an Internal Communications & Operations Intern to help streamline communications across the Business Operations teams, ensuring staff and leadership are well-informed and supported.

Communities

Comp. & Benefits

Responsibilities

Maintaining the scheduled Business Operations (Learning and Organizational Development, IT, Human Resources, Office Operations, etc.) communications to staff and leadership

Implementing our communications strategy that meets the needs of the operations team in effectively reporting organizational updates

Working closely with the team to highlight areas where you can streamline Business Operations’ communications to staff

Editing and uploading email copy to Mailchimp

Posting on Microsoft Teams

Spending time connecting with staff to understand where LOD can provide individualized or group support in their development

Weekly check-ins with supervisor

Tracking communications and engagement analytics

Shadowing various members of the Business Operations team to better understand internal workflows

Assisting in the coordination of department-wide or staff-facing communications and initiatives

Attend regular LOD team meetings

Join Business Operations all-team meetings

Participate in intern cohort programming and events

Attend (and support when needed) Third Way all-staff offerings, including Lunch & Learns, Third Way University (TWU) Courses, and All-Staff Meetings

Internal Comms Audit & Assessment

Review current LOD and Business Operations communication methods

Collect staff feedback on the clarity and effectiveness of current updates and messages

Identify gaps and propose improvements for more streamlined internal messaging

Research modern tools and platforms to enhance email communication and event management, focusing on features like RSVP collection, attendee engagement, and survey distribution

Draft a style and tone guide for Business Operations communications to ensure consistency across email, Teams posts, and internal docs

Review past internal messages and highlight patterns or inconsistencies in tone, format, and length

Collaborate with team leads to ensure the guide reflects the culture and communication preferences of different audiences across Third Way

Analyze current methods used to communicate with the team. Meet with members of the team to gather current strategies utilized in communication. Ask for considerations from across the team while formulating a new strategy

Based on the initial assessment, design a new communications protocol that includes updated scheduling practices and RSVP management strategies. This phase involves drafting plans, selecting software tools (considering integration with existing systems), and defining new workflows

Test new communications protocol for LOD and bring revitalized strategy to the team. Focus on staff invitations, updates, reminders, and surveys

Develop comprehensive guidelines for staff to adapt to the new protocols. Ensure everyone is comfortable and proficient with the new systems and processes

Monitor the effectiveness of the new protocols and adjust based on feedback from staff and analysis of engagement metrics. This iterative process ensures that the new system effectively meets the organization's and its staff's needs

Give an end-of-term presentation about your work to Third Way staff. The topic will be determined by you and your supervisor

Qualification

Internal communicationsOrganizational developmentEmployee engagementMicrosoft Office SuiteMailchimpComputer skillsCommunication strategiesTeam collaborationDetail-orientedInitiative