Shelter House, Inc · 1 month ago
AHR 3 - Residential Coordinator (Sat-Sun, 4pm-12am)
Fairfax, VA
Full-time
Onsite
Entry, Mid Level
$20/hr - $20/hr
2+ years expShelter House, Inc. is a reputable organization committed to preventing and ending homelessness and domestic violence. The Residential Coordinator is responsible for providing essential 24-hour coverage and supervision of the domestic violence shelter, acting as the first point of contact for client needs and ensuring a safe environment for residents.
Information ServicesNon Profit
Responsibilities
Ensure the safe functioning of the shelter and maintain a safe environment for clients
Monitor all calls and inquiries while maintaining confidentiality at all times
Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments
Update the daily log by documenting all interactions with clients and any other significant events in the shelter
Work closely with case managers to support and reinforce the client's service plan and maintain ongoing communication regarding client progress
Accompany clients to court and various other appointments to support client goals
Complete efficient shift exchange with incoming/ outgoing staff and report on the day's activities in order to maintain consistency throughout the day
Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice
Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed
Maintain the dignity and confidentiality of all clients during service delivery
Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management
Conduct assessments and intakes for clients in imminent danger seeking a safe haven
Assist with administration of medication delivery and security
Participate in staff meetings and staff trainings as directed by supervisor
Ensure compliance with all agency policies and best practices
Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.)
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
Other duties as assigned
Qualification
Required
A high school diploma or GED
2+ years of experience in human services
Ability to build strong working relationships with clients and team members
Strong verbal and written communication skills
Willingness to work evenings and weekends when needed
Preferred
A bachelor's in human services/ related field
Experience working in programs serving victims of domestic violence
Experience working in a residential environment
Current CPR/ First aid certification
Benefits
401K contributions with a 4% employer match
Two Semi-Annual Team Building Events
Company
Shelter House, Inc
Shelter House, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joe Meyer
Executive Director & CEO
Company data provided by crunchbase