Assistant Front Desk Manager jobs in United States
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Four Seasons Hotels and Resorts · 1 week ago

Assistant Front Desk Manager

Four Seasons Hotels and Resorts is a luxury hospitality company committed to providing exceptional guest experiences. The Assistant Front Desk Manager will lead and support Front Desk operations, ensuring every interaction reflects the company's character and quality while fostering a culture of excellence in guest service.

HospitalityHotelLeisureRental PropertyTravel
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H1B Sponsor Likelynote

Responsibilities

Provide a warm, personalized welcome to owners and guests, assisting with check-in and check-out processes
Handle VIP guests and special requests, ensuring all needs are met promptly and efficiently
Maintain thorough knowledge of Residence Club amenities, services, and local attractions to enhance guest experiences
Assist in the recruitment, training, and supervision of Front Desk, Operator, and Guest Service Attendant teams, promoting a culture of excellence in guest service
Supervise adherence to Four Seasons Standards for Guest Services Attendants and Guest Experience Concierge
Prepare staff schedules and complete payroll records in accordance with budgeted guidelines
Collaborate closely with Housekeeping and Engineering to ensure timely room readiness for owners and guests
Ensure consistent service techniques for check-in, check-out, and in-villa orientations
Utilize property management systems for complex check-in/out functions, reservations, room blocking, housekeeping status updates, posting adjustments, notes, and availability checks

Qualification

Supervisory experienceHotel experienceProperty management systemsGuest service excellenceEnglish proficiency

Required

Reading, writing and oral proficiency in the English language
Previous supervisory or management experience

Preferred

Hotel experience preferred
College degree or equivalent preferred

Benefits

401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.

H1B Sponsorship

Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Company data provided by crunchbase