Seneca Gaming Corporation · 3 months ago
Service Technician I
Buffalo, NY
Full-time
Onsite
New Grad, Entry LevelSeneca Gaming Corporation is seeking a Service Technician I who will be responsible for outside labor duties and maintenance of the casino/hotel buildings and grounds. The role involves maintaining the cleanliness of the property, performing routine maintenance tasks, and providing exceptional customer service to patrons.
Gambling & Casinos
Responsibilities
Maintain and clean the building grounds such as sweeping lots, removing snow, mowing grass and watering the shrubbery and grass
Keep public areas in and around the facilities free of litter and debris (meaning parking lot and outside main entrance.)
Empty garbage and smoker’s receptacles on the property
Perform routine maintenance tasks at the casino daily
Receive all incoming shipments at the casino/hotel site
Responsible for all equipment and supply movement throughout all facilities
Support all special event equipment needs
Assist with table layout, of removing or moving gaming tables to specified locations
Assist with all engineering duties including but not limited to mechanical plumbing, heating and air conditioning. Shall assist painter and carpenter as needed
Work independently without direct supervision
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
Must complete all required SGC Training programs within nine (9) months from commencement of employment
Attend all necessary meetings
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule
Qualification
Required
Must be 18 years of age or older upon employment
Experience in the technical fields of carpentry, electrical, plumbing and heating/air conditioning would be helpful
Ability to initiate and complete work orders
Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier
Must possess excellent communication skills
Ability to write routine correspondence and to speak effectively to the public, employees and customers
Must have the ability to deal effectively and interact well with the customers and employees
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be able to stand, walk, and move through all areas of the casino/hotel
Must be able to work with standards tools of the trade
Must be able to work in all weather conditions
Must be able to lift up to fifty (50) pounds
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations
Company
Seneca Gaming Corporation
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the largest private sector employers in Western New York, with 4,000 employees at its three locations.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rod Centers
Chief Operating Officer
Melissa Free
SVP Chief Marketing Officer
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