Horizontal Talent · 2 weeks ago
Jr. IT Analyst
Horizontal Talent is seeking a Jr. IT Analyst to support and maintain the IT infrastructure at a vast campus. This role involves delivering comprehensive support for various IT systems and troubleshooting networking and telecommunications issues.
Responsibilities
Deliver comprehensive support for workstation, telecom, and server infrastructure
Configure, deploy, and manage IT systems, including Windows PCs and servers
Efficiently troubleshoot and resolve networking and telecommunications issues
Handle IT service management tickets to ensure swift resolution of requests
Engage actively in training and compliance meetings related to IT and safety protocols
Support software applications such as Microsoft Office 365 and Microsoft Teams
Qualification
Required
Proven experience in IT infrastructure support, particularly with Windows operating systems
Strong grasp of networking concepts, including LAN/WAN, TCP/IP, and VOIP
Capability to lift and manage IT equipment, such as servers and workstations
Excellent problem-solving skills and ability to work independently
Preferred
Experience with Azure and Intune for cloud services and device management
Familiarity with IT service management tools and practices
Background in manufacturing plant IT support