hireneXus · 6 hours ago
Vice President Of Operations
Lakewood, NJ
Full-time
Onsite
Director/ExecutivehireneXus is a rapidly expanding revenue cycle management organization focused on the behavioral health sector. They are seeking a Chief Operations Officer (COO) to lead operational strategy, enhance processes, and build a high-performing operations engine to support their significant growth and expansion plans.
Human Resources
Responsibilities
Design, implement, and refine operational workflows that support rapid growth
Build the infrastructure for consistent, high-quality service delivery
Create scalable playbooks across intake, onboarding, client management, and RCM production
Assess and modernize the existing technology stack
Introduce workflow automation and reporting systems
Strengthen operational visibility through data and analytics
Ensure client and payer reporting is accurate, timely, and meaningful
Oversee and elevate the day-to-day performance of all operational functions
Implement structured communication and reporting frameworks for clients
Support payer/credentialing oversight and client compliance needs
Lead, develop, and mentor the operations, RCM, and client-facing teams
Build accountability systems, KPIs, and management routines
Collaborate closely with ownership and executive leadership on long-term planning
Foster a culture of clarity, communication, and continuous improvement
Qualification
Required
Senior leadership experience in revenue cycle management, ideally with behavioral health exposure
Proven ability to scale operations in a high-growth services environment
Deep experience with workflow design, process improvement, and tech stack optimization
A builder's mentality—comfortable creating structure where it doesn't yet exist
Strong communication and relationship skills, especially with clients
A hands-on, collaborative, in-office leadership style
Preferred
Experience with payer/credentialing operations in behavioral health
Company
hireneXus
hireneXus is a staffing and recruiting company specializing in search and recruiting services.
Founded in 1976
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Reeves
CEO
Amy Searles
Partner
Company data provided by crunchbase